All Systems Operational

General Operational
UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Cloud Servers Operational
AU-SYD1: Cloud Server Hosts Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: Object Storage Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: NAT Gateways Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: VPN Gateways Operational
AU-SYD1: Other Operational
DE-FRA1: Germany Operational
DE-FRA1: Cloud Servers Operational
DE-FRA1: Cloud Server Hosts Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: Object Storage Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: NAT Gateways Operational
DE-FRA1: Managed Kubernetes Operational
DE-FRA1: VPN Gateway Operational
EUROPE-2: Managed Object Storage Operational
DE-FRA1: Other Operational
ES-MAD1 - Spain Operational
ES-MAD1: Cloud Servers Operational
ES-MAD1: Cloud Server Hosts Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: Object Storage Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: NAT Gateways Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: VPN Gateways Operational
ES-MAD1: Other Operational
FI-HEL1 - Finland Operational
FI-HEL1: Cloud Servers Operational
FI-HEL1: Cloud Server Hosts Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: NAT Gateways Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: VPN Gateway Operational
FI-HEL1: Other Operational
FI-HEL2 - Finland Operational
FI-HEL2: Cloud Servers Operational
FI-HEL2: Cloud Server Hosts Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: Object Storage Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: NAT Gateways Operational
FI-HEL2: Managed Kubernetes Operational
FI-HEL2: VPN Gateway Operational
EUROPE-1: Managed Object Storage Operational
FI-HEL2: Other Operational
FI-HEL2: Cloud Servers - GPU Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Cloud Servers Operational
NL-AMS1: Cloud Server Hosts Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: Object Storage Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: NAT Gateways Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: VPN Gateway Operational
NL-AMS1: Other Operational
PL-WAW1 - Poland Operational
PL-WAW1: Cloud Servers Operational
PL-WAW1: Cloud Server Hosts Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: Object Storage Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: NAT Gateways Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: VPN Gateway Operational
PL-WAW1: Other Operational
SE-STO1 - Sweden Operational
SE-STO1: Cloud Servers Operational
SE-STO1: Cloud Server Hosts Operational
SE-STO1: Network Connections Operational
SE-STO1: Storage Backends Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: NAT Gateways Operational
SE-STO1: Managed Kubernetes Operational
SE-STO1: VPN Gateway Operational
SE-STO1: Other Operational
EUROPE-3: Managed Object Storage Operational
SG-SIN1 - Singapore Operational
SG-SIN1: Cloud Servers Operational
SG-SIN1: Cloud Server Hosts Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: Object Storage Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: NAT Gateways Operational
SG-SIN1: Managed Kubernetes Operational
SG-SIN1: VPN Gateway Operational
APAC-1: Managed Object Storage Operational
SG-SIN1: Other Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Cloud Servers Operational
UK-LON1: Cloud Server Hosts Operational
UK-LON1: Network Connections Operational
UK-LON1: Storage Backends ? Operational
UK-LON1: Object Storage Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: NAT Gateways Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: VPN Gateway Operational
UK-LON1: Other Operational
US-CHI1 - USA Operational
US:CHI1: Cloud Servers Operational
US-CHI1: Cloud Server Hosts Operational
US-CHI1: Network Connections Operational
US-CHI1: Storage Backends Operational
US-CHI1: Object Storage Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: NAT Gateways Operational
US-CHI1: Managed Kubernetes Operational
US-CHI1: VPN Gateway Operational
US-1: Managed Object Storage Operational
US-CHI1: Other Operational
US-NYC1 - USA Operational
US-NYC1: Cloud Servers Operational
US-NYC1: Cloud Server Hosts Operational
US-NYC1: Network Connections Operational
US-NYC1: Storage Backends Operational
US-NYC1: Object Storage Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: NAT Gateways Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: VPN Gateway Operational
US-NYC1: Other Operational
US-SJO1 - USA Operational
US-SJO1: Cloud Servers Operational
US-SJO1: Cloud Server Hosts Operational
US-SJO1: Network Connections Operational
US-SJO1: Storage Backends Operational
US-SJO1: Object Storage Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: NAT Gateways Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: VPN Gateway Operational
US-SJO1: Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[SE-STO1]: Network Maintenance Oct 21, 2025 20:00 - Oct 22, 2025 04:00 UTC

We will be performing network maintenance in the SE-STO1 data centre between October 21, 2025, 20:00 - 04:00 UTC (23:00 - 07:00 EEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.
Posted on Sep 08, 2025 - 12:12 UTC

[SE-STO1]: Network Maintenance Oct 22, 2025 20:00 - Oct 23, 2025 04:00 UTC

We will be performing network maintenance in the SE-STO1 data centre between October 22, 2025, 20:00 - 04:00 UTC (23:00 - 07:00 EEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.
Posted on Sep 08, 2025 - 12:12 UTC

[US-NYC1, SG-SIN1] Network maintenance Oct 28, 2025 09:00-11:00 UTC

We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in US-NYC1 and SG-SIN1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 28th of October from 09:00 to 11:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.
Posted on Oct 13, 2025 - 10:52 UTC

[US-CHI1, AU-SYD1] Network maintenance Oct 29, 2025 10:00-12:00 UTC

We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in US-CHI1 and AU-SYD1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 29th of October from 10:00 to 12:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.
Posted on Oct 13, 2025 - 10:52 UTC

[US-SJO1] Network maintenance Oct 30, 2025 07:00-09:00 UTC

We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in US-SJO1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 30th of October from 07:00 to 09:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.
Posted on Oct 13, 2025 - 10:52 UTC

[fi-hel1] network maintenance Nov 4, 2025 19:00 - Nov 5, 2025 05:00 UTC

We will be performing network maintenance to improve our data center network in FI-HEL1. The maintenance window will commence on November 4, 2025, at 7:00 PM UTC and will be completed by November 5, 2025, at 5:00 AM UTC.

For the duration of the main maintenance period, customers might experience brief interruptions to network connections and service management in the Helsinki #1 data center. There could be one or more short breaks to public and private networks (SDN private networks and Utility network) in both public cloud and private cloud environments. While no larger disruptions are anticipated, network connectivity issues may occur due to the nature of the maintenance work.

If you have any questions or concerns regarding this maintenance, please reach out to us via 24/7 live chat on the Control Panel or by email (support@upcloud.com).
Posted on Oct 07, 2025 - 13:34 UTC

[fi-hel1] network maintenance - 2nd night Nov 5, 2025 19:00 - Nov 6, 2025 05:00 UTC

- This is an additional maintenance window in case all of the scheduled maintenance work for 4th of November was not completed

We will be performing network maintenance to improve our data center network in FI-HEL1. The maintenance window will commence on November 5, 2025, at 7:00 PM UTC and will be completed by November 6, 2025, at 5:00 AM UTC.

For the duration of the main maintenance period, customers might experience brief interruptions to network connections and service management in the Helsinki #1 data center. There could be one or more short breaks to public and private networks (SDN private networks and Utility network) in both public cloud and private cloud environments. While no larger disruptions are anticipated, network connectivity issues may occur due to the nature of the maintenance work.


If you have any questions or concerns regarding this maintenance, please reach out to us via 24/7 live chat on the Control Panel or by email (support@upcloud.com).
Posted on Oct 07, 2025 - 13:37 UTC

[DE-FRA1, PL-WAW1] Network maintenance Nov 6, 2025 21:00-23:00 UTC

We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in DE-FRA1 and PL-WAW1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 6th of November from 21:00 to 23:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.
Posted on Oct 13, 2025 - 11:02 UTC

[ES-MAD1, FI-HEL1] Network maintenance Nov 11, 2025 21:00-23:00 UTC

Update - We have had to reschedule the maintenance date. This network maintenance will now take place on the 11th of November from 21:00 to 23:00 (UTC).
Oct 15, 2025 - 10:53 UTC
Scheduled - We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in ES-MAD1 and FI-HEL1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 4th of November from 21:00 to 23:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.
Oct 13, 2025 - 11:02 UTC

[NL-AMS1, UK-LON1] Network maintenance Nov 12, 2025 21:00-23:00 UTC

Update - We have had to reschedule the maintenance date. This network maintenance will now take place on the 12th of November from 21:00 to 23:00 (UTC).
Oct 15, 2025 - 10:55 UTC
Scheduled - We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in NL-AMS1 and UK-LON1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 5th of November from 21:00 to 23:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.
Oct 13, 2025 - 11:02 UTC
Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
[Scheduled] [FI-HEL2] [SE-STO1]: SDN Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 19:45 UTC
Verifying - The planned network maintenance is completed faster than previously expected. Verification is currently underway for the maintenance items.
Oct 14, 18:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:00 UTC
Scheduled - We will be performing a small but important SDN Private and Utility network-related software update to our physical compute nodes in FI-HEL2 and SE-STO1, including any private cloud nodes located in these physical zones. The maintenance will take place on 14th October 2025, from 18:00 to 21:00 UTC. The reason for the update is to improve the resilience of our network infrastructure.

[Expected Impact]:
While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN Private network and Utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions; however we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance.

If you have any questions or concerns regarding this maintenance, please reach out to our Support team via Live Chat or email (support@upcloud.com). We will provide updates to this notification should any changes occur.
Sep 27, 02:05 UTC
Oct 13, 2025
Minor Maintenance of API (Firewall)
Completed - The scheduled maintenance has been completed.
Oct 13, 18:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 17:07 UTC
Scheduled - We have extended our API firewall maintenance from the one earlier today.

The API that manages UpCloud Firewall will be under maintenance. The Overall API will be online throughout this period, however, changes made to the UpCloud Firewall will be blocked. If any changes are attempted, a HTTP Error 503 will be returned.

The expected maintenance period will be for an hour.
Oct 13, 17:06 UTC
Minor Maintenance of API (Firewall)
Completed - The scheduled maintenance has been completed.
Oct 13, 17:00 UTC
Update - The scheduled maintenance has been extended by 60 minutes.
Oct 13, 15:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 15:00 UTC
Scheduled - Our API will be undergoing maintenance during this period.

The API that manages UpCloud Firewall will be under maintenance. The Overall API will be online throughout this period, however, changes made to the UpCloud Firewall will be blocked. If any changes are attempted, a HTTP Error 503 will be returned.

The entire maintenance period will be for an hour.
Oct 10, 13:44 UTC
Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
[UK-LON1]: Storage backend issue
Resolved - This incident has been resolved.
Oct 8, 14:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 13:34 UTC
Identified - We have identified the cause of the issue affecting the storage backend and are actively working on a fix.

We apologise for the inconvenience and will provide further updates as more information becomes available

If you have any further questions please contact support via live chat or email support@upcloud.com
Oct 8, 12:03 UTC
Investigating - We are currently investigating a potential issue with storage backend services in UK-LON1
Oct 8, 11:48 UTC
Oct 7, 2025
Minor Maintenance of API (Firewall)
Completed - The maintenance has been completed.
Oct 7, 17:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 16:20 UTC
Scheduled - We are continuing the scheduled maintenance.

The API that manages UpCloud Firewall will be under maintenance. The Overall API will be online throughout this period, however changes made to the UpCloud Firewall will be blocked, if any changes are attempted a HTTP Error 503 will be returned.

We will provide updates as necessary.
Oct 7, 16:19 UTC
Minor Maintenance of API (Firewall)
Completed - The scheduled maintenance has been completed.
Oct 7, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 15:00 UTC
Scheduled - Our API will be undergoing maintenance during this period. This is a continuation from the October 1st maintenance.

The API that manages UpCloud Firewall will be under maintenance. The Overall API will be online throughout this period, however changes made to the UpCloud Firewall will be blocked, if any changes are attempted a HTTP Error 503 will be returned.

The entire maintenance period will be for an hour.
Oct 1, 22:04 UTC
[US-SJO1]: Managed Kubernetes (Deployment & Management)
Resolved - This incident has been resolved.
Oct 7, 13:26 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 11:34 UTC
Identified - We have identified the issue affecting cluster operations in the San Jose (us-sjo1) region and are working on a fix.
Oct 7, 09:06 UTC
Investigating - We are currently investigating an issue impacting Managed Kubernetes cluster creation and management operations in our US-SJO1 datacenter. During this time, users may experience errors provisioning new clusters, as well as making changes to existing clusters for both the cluster and its node groups. Applications and workloads on existing clusters are not impacted. We sincerely apologise for the inconvenience and will share an update as soon as we have more information.
Oct 7, 01:20 UTC
[FI-HEL1]: Backup availability issue
Resolved - This incident has been resolved.
Oct 7, 11:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 09:03 UTC
Identified - We have identified an issue with our Backups nodes in our FI-HEL1 data centre. This issue may cause the Backups to be unavailable at this moment. We are working to restore the services and resolve the situation as soon as possible.

Please note that all data is still intact.

If you experience any issues, please contact our Support team via Live Chat or email support@upcloud.com

We sincerely apologise for any inconvenience this may have caused and appreciate your kind patience and understanding.
Oct 7, 07:16 UTC
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

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