All Systems Operational

General Operational
UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Cloud Servers Operational
AU-SYD1: Cloud Server Hosts Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: Object Storage Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: NAT Gateways Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: VPN Gateways Operational
AU-SYD1: Other Operational
DE-FRA1: Germany Operational
DE-FRA1: Cloud Servers Operational
DE-FRA1: Cloud Server Hosts Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: Object Storage Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: NAT Gateways Operational
DE-FRA1: Managed Kubernetes Operational
DE-FRA1: VPN Gateway Operational
EUROPE-2: Managed Object Storage Operational
DE-FRA1: Other Operational
ES-MAD1 - Spain Operational
ES-MAD1: Cloud Servers Operational
ES-MAD1: Cloud Server Hosts Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: Object Storage Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: NAT Gateways Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: VPN Gateways Operational
ES-MAD1: Other Operational
FI-HEL1 - Finland Operational
FI-HEL1: Cloud Servers Operational
FI-HEL1: Cloud Server Hosts Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: NAT Gateways Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: VPN Gateway Operational
FI-HEL1: Other Operational
FI-HEL2 - Finland Operational
FI-HEL2: Cloud Servers Operational
FI-HEL2: Cloud Server Hosts Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: Object Storage Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: NAT Gateways Operational
FI-HEL2: Managed Kubernetes Operational
FI-HEL2: VPN Gateway Operational
EUROPE-1: Managed Object Storage Operational
FI-HEL2: Other Operational
FI-HEL2: Cloud Servers - GPU Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Cloud Servers Operational
NL-AMS1: Cloud Server Hosts Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: Object Storage Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: NAT Gateways Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: VPN Gateway Operational
NL-AMS1: Other Operational
PL-WAW1 - Poland Operational
PL-WAW1: Cloud Servers Operational
PL-WAW1: Cloud Server Hosts Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: Object Storage Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: NAT Gateways Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: VPN Gateway Operational
PL-WAW1: Other Operational
SE-STO1 - Sweden Operational
SE-STO1: Cloud Servers Operational
SE-STO1: Cloud Server Hosts Operational
SE-STO1: Network Connections Operational
SE-STO1: Storage Backends Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: NAT Gateways Operational
SE-STO1: Managed Kubernetes Operational
SE-STO1: VPN Gateway Operational
SE-STO1: Other Operational
EUROPE-3: Managed Object Storage Operational
SG-SIN1 - Singapore Operational
SG-SIN1: Cloud Servers Operational
SG-SIN1: Cloud Server Hosts Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: Object Storage Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: NAT Gateways Operational
SG-SIN1: Managed Kubernetes Operational
SG-SIN1: VPN Gateway Operational
APAC-1: Managed Object Storage Operational
SG-SIN1: Other Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Cloud Servers Operational
UK-LON1: Cloud Server Hosts Operational
UK-LON1: Network Connections Operational
UK-LON1: Storage Backends ? Operational
UK-LON1: Object Storage Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: NAT Gateways Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: VPN Gateway Operational
UK-LON1: Other Operational
US-CHI1 - USA Operational
US:CHI1: Cloud Servers Operational
US-CHI1: Cloud Server Hosts Operational
US-CHI1: Network Connections Operational
US-CHI1: Storage Backends Operational
US-CHI1: Object Storage Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: NAT Gateways Operational
US-CHI1: Managed Kubernetes Operational
US-CHI1: VPN Gateway Operational
US-1: Managed Object Storage Operational
US-CHI1: Other Operational
US-NYC1 - USA Operational
US-NYC1: Cloud Servers Operational
US-NYC1: Cloud Server Hosts Operational
US-NYC1: Network Connections Operational
US-NYC1: Storage Backends Operational
US-NYC1: Object Storage Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: NAT Gateways Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: VPN Gateway Operational
US-NYC1: Other Operational
US-SJO1 - USA Operational
US-SJO1: Cloud Servers Operational
US-SJO1: Cloud Server Hosts Operational
US-SJO1: Network Connections Operational
US-SJO1: Storage Backends Operational
US-SJO1: Object Storage Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: NAT Gateways Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: VPN Gateway Operational
US-SJO1: Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[APAC-1] Object Storage Maintenance Dec 2, 2025 14:00-22:00 UTC

Scheduled - We will be performing an Object Storage maintenance in our APAC-1 region on 2nd December, 2025 between 14:00 - 22:00 UTC.

During this maintenance, short blips to Object Storage data traffic are to be expected. Object Storage service management actions (such as creations and modifications) might face some latency, but will eventually be processed.

The maintenance window will only affect instances under the APAC-1 region.

If you have any questions or concerns regarding this maintenance, please reach out to us via Live Chat on the Control Panel or email (support@upcloud.com).
Nov 19, 2025 - 13:15 UTC
Dec 2, 2025

No incidents reported today.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
[FI-HEL2] Networking issue
Resolved - The incident affecting our FI-HEL2 data centre has been resolved.

Our monitoring confirms that all systems are operating normally, and we have not observed any further issues.


We sincerely apologise for the inconvenience caused, and will be conducting an internal investigation to find the root cause and develop action plans to prevent similar incidents in the future.
Nov 27, 10:51 UTC
Monitoring - We thank you for your patience throughout this incident and apologize for any impact.

The incident is now resolved, and all affected services should be operational.

We will keep monitoring the situation.


If you have any questions, please do not hesitate to contact our support, via 24/7 live chat in our UpCloud Hub or by email: support@upcloud.com
Nov 27, 09:49 UTC
Update - We have now isolated the issue and limited the impact. You can now safely do any stop and start operations. But we still continue work to fully restore services.

If you still see any issues affecting your services in FI-HEL2 or have questions, please do not hesitate to contact our support, via 24/7 live chat in our UpCloud Hub or by email: support@upcloud.com
Nov 27, 09:32 UTC
Update - Our team continues to be fully engaged and focused on finding a mitigation. To avoid unexpected complications during the recovery process, we continue to request that users refrain from attempting management operations, including Start, Restart, Shut down, and Force Shutdown.
Nov 27, 08:51 UTC
Identified - We have identified the cause of the issue affecting some of our manged services in FI-HEL2 data center and are actively working on a fix.

The issue impact is on networking level. Please refrain from attempting management operations including Start, Restart, Shut down and Force Shutdown to avoid unexpected complications while we work to bring all affected services back online as swiftly as possible.

We apologize for the inconvenience and will provide further updates as more information becomes available.
Nov 27, 07:49 UTC
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025
Issues with UpCloud API
Resolved - We can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected.

If you continue to experience issues, please reach out to our Support team via our 24/7 Live Chat or email support@upcloud.com.

We sincerely apologise for any inconvenience caused by this incident and appreciate your kind patience and understanding.
Nov 22, 13:14 UTC
Monitoring - We are happy to report that the primary issue affecting the UpCloud API has been resolved and all management services are now functioning normally.

We will continue to monitor the situation closely and will post an update as soon as the issue is fully resolved.

We sincerely apologise for the disruption and appreciate your kind patience and understanding.
Nov 22, 11:34 UTC
Investigating - We are currently investigating reports of issues affecting the UpCloud API. Users may experience increased latency or intermittent failures when performing management actions, such as deploying, modifying, or deleting cloud resources.

We sincerely apologise for the inconvenience and will share an update once we have more information.
Nov 22, 09:51 UTC
Nov 21, 2025
Issues with UpCloud API
Resolved - We can confirm that the issues affecting the UpCloud API are fully resolved and all management services are operating as expected.

If you continue to experience issues, please reach out to our Support team via our 24/7 Live Chat or email support@upcloud.com.

We sincerely apologise for any inconvenience caused by this incident and appreciate your kind patience and understanding.
Nov 21, 07:36 UTC
Monitoring - We are happy to report that the primary issue affecting the UpCloud API has been resolved and all management services are now functioning normally.

We will continue to monitor the situation closely and will post an update as soon as the issue is fully resolved.

We sincerely apologise for the disruption and appreciate your kind patience and understanding.
Nov 21, 07:06 UTC
Investigating - We are currently investigating reports of issues affecting the UpCloud API. Users may experience increased latency or intermittent failures when performing management actions, such as deploying, modifying, or deleting cloud resources.

We sincerely apologise for the inconvenience and will share an update once we have more information.
Nov 21, 06:55 UTC
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
[Europe-1] Object Storage Maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 14:00 UTC
Scheduled - We will be performing an Object Storage maintenance in our Europe-1 region on 18th November, 2025 between 14:00 - 20:00 UTC.

During this maintenance, short blips to Object Storage data traffic are to be expected. Object Storage service management actions (such as creations and modifications) might face some latency, but will eventually be processed.

The maintenance window will only affect instances under the Europe-1 region.

If you have any questions or concerns regarding this maintenance, please reach out to us via Live Chat on the Control Panel or email (support@upcloud.com).
Nov 18, 14:00 UTC
Issue with our public website and control panel
Resolved - Access to the UpCloud Control Panel and public website has been fully restored. The disruption was traced to a service incident with our upstream provider, Cloudflare. You can review their incident report here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

While the root cause originated externally, we sincerely apologize for the impact this had on your ability to manage your services. We appreciate your patience while stability was restored.
Nov 18, 18:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 15:13 UTC
Identified - We have identified an issue affecting our public website and control panel. During this time, users may experience difficulties when attempting to access certain pages at https://upcloud.com/ and https://hub.upcloud.com/

All services deployed remain accessible and are unaffected.

We apologise for the inconvenience and will share an update as more information becomes available.

For any further questions or issues, please feel free to reach out to us at support@upcloud.com
Nov 18, 12:00 UTC
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