All Systems Operational
General Operational
UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Virtualization Hosts Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: Object Storage Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: Managed NAT Gateways Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: Other Operational
AU-SYD1: VPN Gateways Operational
DE-FRA1: Germany Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Virtualization Hosts Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: Object Storage Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: Managed NAT Gateways Operational
DE-FRA1: Managed Kubernetes Operational
DE-FRA1: Other Operational
EUROPE-2: Managed Object Storage Operational
DE-FRA1: VPN Gateway Operational
ES-MAD1 - Spain Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Virtualization Hosts Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: Object Storage Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: Managed NAT Gateways Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: Other Operational
ES-MAD1: VPN Gateways Operational
FI-HEL1 - Finland Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Virtualization Hosts Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: Managed NAT Gateways Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: Other Operational
FI-HEL1: VPN Gateway Operational
FI-HEL2 - Finland Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Virtualization Hosts Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: Object Storage Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: Managed NAT Gateways Operational
FI-HEL2: Managed Kubernetes Operational
EUROPE-1: Managed Object Storage Operational
FI-HEL2: Other Operational
FI-HEL2: VPN Gateway Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Virtualization Hosts Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: Object Storage Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: Managed NAT Gateways Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: Other Operational
NL-AMS1: VPN Gateway Operational
PL-WAW1 - Poland Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Virtualization Hosts Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: Object Storage Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: Managed NAT Gateways Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: Other Operational
PL-WAW1: VPN Gateway Operational
SG-SIN1 - Singapore Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Virtualization Hosts Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: Object Storage Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: Managed NAT Gateways Operational
SG-SIN1: Managed Kubernetes Operational
APAC-1: Managed Object Storage Operational
SG-SIN1: Other Operational
SG-SIN1: VPN Gateway Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Network Connections Operational
UK-LON1: Virtualization Hosts Operational
UK-LON1: Storage Backends ? Operational
UK-LON1: Object Storage Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: Managed NAT Gateways Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: Other Operational
UK-LON1: VPN Gateway Operational
US-CHI1 - USA Operational
US-CHI1: Network Connections Operational
US-CHI1: Virtualization Hosts Operational
US-CHI1: Storage Backends Operational
US-CHI1: Object Storage Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: Managed NAT Gateways Operational
US-CHI1: Managed Kubernetes Operational
US-CHI1: Other Operational
US-1: Managed Object Storage Operational
US-CHI1: VPN Gateway Operational
US-NYC1 - USA Operational
US-NYC1: Network Connections Operational
US-NYC1: Virtualization Hosts Operational
US-NYC1: Storage Backends Operational
US-NYC1: Object Storage Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: Managed NAT Gateways Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: Other Operational
US-NYC1: VPN Gateway Operational
US-SJO1 - USA Operational
US-SJO1: Network Connections Operational
US-SJO1: Virtualization Hosts Operational
US-SJO1: Storage Backends Operational
US-SJO1: Object Storage Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: Managed NAT Gateways Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: Other Operational
US-SJO1: VPN Gateway Operational
SE-STO1 - Sweden Operational
SE-STO1 - Sweden Operational
SE-STO1: Network Connections Operational
SE-STO1: Virtualization Hosts Operational
SE-STO1: Storage Backends Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: Managed NAT Gateways Operational
SE-STO1: Managed Kubernetes Operational
SE-STO1: Other Operational
SE-STO1: VPN Gateway Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
[UK-LON1] Storage Maintenance Feb 18, 2025 20:00 - Feb 19, 2025 08:00 UTC
We will be performing a storage network maintenance to update the topology between the nodes and storage backends in UK-LON1. The maintenance will take place on the 18th of February 2025 between 20:00 UTC and 08:00 UTC.

During the maintenance our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).

Posted on Jan 17, 2025 - 07:49 UTC
[UK-LON1] Storage Maintenance Feb 19, 2025 20:00 - Feb 20, 2025 08:00 UTC
We will be performing a storage network maintenance to update the topology between the nodes and storage backends in UK-LON1. The maintenance will take place on the 19th of February 2025 between 20:00 UTC and 08:00 UTC.

During the maintenance our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).

Posted on Jan 17, 2025 - 07:51 UTC
Past Incidents
Feb 12, 2025

No incidents reported today.

Feb 11, 2025
Completed - The scheduled maintenance has been completed.
Feb 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 6, 08:20 UTC
Scheduled - We will be performing maintenance on our object storage (EOL) service. During this maintenance window, the service will be unavailable. Users will experience connectivity issues, and any applications or processes that rely on this service will not function.

This maintenance is part of our ongoing EOL procedures for this storage service. We recommend all customers migrate their data to our new Managed Object Storage platform to prevent future service disruptions.

No action is required during the maintenance window. However, we strongly advise planning your migration to the new storage service if you haven't already done so.

If you need assistance or have any questions, please contact our Support team.

Feb 6, 08:18 UTC
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - This incident has been resolved.

If you have any questions about this, we have our 24/7 support team available via live chat in the control panel or via email support@upcloud.com.

Feb 6, 00:35 UTC
Update - We are continuing to monitor for any further issues.
Feb 5, 19:27 UTC
Monitoring - All affected cloud servers are now back online. We will continue to monitor the situation closely.

If you continue to experience problems, please contact our 24/7 support team for assistance via live chat or support@upcloud.com.

Feb 5, 18:46 UTC
Update - We're nearing the end of restoring the remaining affected cloud servers. We expect all services to be fully restored within the next hour. We apologise for the continued disruption and will provide another update within the hour, or sooner if available.

If you have any questions about this, we have our 24/7 support team available via live chat in the control panel or via email support@upcloud.com.

Feb 5, 17:05 UTC
Update - We're making progress in restoring the remaining affected cloud servers. We expect all cloud servers to be back online within the next hour. We apologise for the ongoing disruption and will provide another update in one hour or sooner.

If you have any questions about this, we have our 24/7 support team available via live chat in the control panel or via email support@upcloud.com.

Feb 5, 16:00 UTC
Update - We have brought the majority of affected cloud servers back online. Unfortunately, we encountered some unforeseen challenge with the remaining cloud servers, but we are working to bring them online as quickly as possible. We apologise for the continued disruption. The next update will be in one hour.

If you have any questions for this, we have our 24 / 7 support team available via live chat in the control panel or via email support@upcloud.com.

Feb 5, 15:05 UTC
Update - We are making progress bringing the affected cloud servers back online. The issue is contained, and we expect most cloud servers to be available within one to two hours. We apologize for any inconvenience caused. The next update will be in 60 minutes or earlier.

If you have any questions for this, we have our 24/7 support team available via live chat in the control panel or via email support@upcloud.com.

Feb 5, 13:56 UTC
Update - We have identified the root cause of the issue affecting some compute hosts in our FI-HEL1 data center. Our team is actively working to bring the impacted cloud servers back online. We anticipate that most servers will be available within the next two hours, though we are aiming for a faster recovery. We will share another update at 14:00 UTC.
Feb 5, 13:23 UTC
Identified - We have identified an issue with one of the compute nodes in our Helsinki 1 data centre. The problem may cause affected cloud servers to become slow or unresponsive. We are working to bring all affected servers back online and resolve the situation as soon as possible.

We will give another update in 30 minutes.

Feb 5, 13:00 UTC
Investigating - We are investigating a compute node issue that is affecting some cloud servers in our Helsinki 1 data centre.
Feb 5, 12:46 UTC
Feb 5, 2025
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.