All Systems Operational
UpCloud Control Panel   Operational
API   Operational
DE-FRA1: Network Connections   Operational
DE-FRA1: Virtualization Hosts   Operational
DE-FRA1: Storage Backends   Operational
FI-HEL1: Network Connections   Operational
FI-HEL1: Virtualization Hosts   Operational
FI-HEL1: Storage Backends   Operational
FI-HEL2: Network Connections   Operational
FI-HEL2: Virtualization Hosts   Operational
FI-HEL2: Storage Backends   Operational
NL-AMS1: Network Connections   Operational
NL-AMS1: Virtualization Hosts   Operational
NL-AMS1: Storage Backends   Operational
SG-SIN1: Network Connections   Operational
SG-SIN1: Virtualization Hosts   Operational
SG-SIN1: Storage Backends   Operational
UK-LON1: Network Connections   Operational
UK-LON1: Virtualization Hosts   Operational
UK-LON1: Storage Backends   Operational
US-CHI1: Network Connections   Operational
US-CHI1: Virtualization Hosts   Operational
US-CHI1: Storage Backends   Operational
US-SJO1: Network Connections   Operational
US-SJO1: Virtualization Hosts   Operational
US-SJO1: Storage Backends   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Migration of FI-HEL2 data centre Jan 23, 21:00 - Jan 31, 21:00 UTC
We will shortly begin the migration of our FI-HEL2 data centre to a Telia's flagship data centre in the Nordics. After the migration, we will have improved our redundancy even further in terms of electricity, physical security and connectivity, thanks to having FI-HEL1 and FI-HEL2 in completely separate data centres once again.

The migration will begin on Wednesday, January 23 2019, with expected completion on January 31, 2019. During the migration, your cloud server may lose network connectivity for a brief moment but not more than 5 minutes. No actions are necessary on your part, and all migrations will be carried out outside of business hours (after 9 PM UTC) whenever possible.

As the schedule is rolling, we cannot estimate when a specific cloud server will be migrated or when the migration is entirely completed, but we will update this status page whenever we have any news to share. But please feel free to contact our 24/7 support should you have any questions or need of assistance.
Posted on Jan 18, 12:23 UTC
Past Incidents
Jan 21, 2019

No incidents reported today.

Jan 20, 2019
Resolved - We have restored all affected cloud servers to normal operating status and continue to monitor the situation.
If your server is still not fully functional, please contact our support at support@upcloud.com.
We apologise for the incident.
Jan 20, 23:30 UTC
Identified - We have identified an issue with one of the compute nodes in our Frankfurt data centre. The problem may cause affected cloud servers to become slow or unresponsive.
We are working to bring all affected servers back online and resolve the situation as soon as possible.
Jan 20, 23:12 UTC
Resolved - The incident with control panel has been resolved.
Jan 20, 08:36 UTC
Identified - We are currently experiencing issues with our Control Panel and this is affecting server and account related actions globally. For the time being the older version of control panel at https://my.upcloud.com remains operational as well as direct API access. We are investigating the issue further and will report back as soon as possible.
Jan 20, 06:57 UTC
Jan 19, 2019

No incidents reported.

Jan 18, 2019
Resolved - This incident has been resolved.
Jan 18, 12:22 UTC
Update - We are continuing to work on a fix for this issue.
Jan 18, 10:40 UTC
Update - We are continuing to work on a fix for this issue.
Jan 18, 10:34 UTC
Identified - We have identified an issue with one of the compute nodes in our Singapore data centre. The problem may cause affected cloud servers to become slow or unresponsive.
We are working to bring all affected servers back online and resolve the situation as soon as possible.
Jan 18, 10:33 UTC
Jan 17, 2019
Completed - The scheduled maintenance has been completed.
Jan 17, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 22:00 UTC
Scheduled - We will be conducting maintenance of the control panel and the API, between Thursday, January 17th at 22:00 UTC and 23:00 UTC. At some point during this window, the control panel and API will be unavailable for about 15-30 minutes. Customer VMs will not be affected in any way by this maintenance work. We apologize for any inconvenience this may cause.
Jan 15, 10:01 UTC
Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019
Resolved - This incident has been resolved.
Jan 14, 19:45 UTC
Investigating - We are investigating a compute node issue that is affecting some cloud servers in our San Jose data centre.
Jan 14, 16:30 UTC
Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

No incidents reported.

Jan 7, 2019

No incidents reported.