[SG-SIN1]: Managed Kubernetes Issue
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 2026 - 08:20 UTC
Identified - We have identified the root cause of the issues affecting the Managed Kubernetes service in the SG-SIN1 region.

Our team is currently working on a resolution to address the issue.

We will provide further updates once the fix is applied.
May 13, 2026 - 06:11 UTC
Investigating - We are currently investigating an issue affecting the Managed Kubernetes Service in our SG-SIN1 region.

Users may find that their clusters are stuck in a Pending state. Our team is currently investigating the issue to identify the root cause.

We will provide additional updates as more information becomes available. We apologise for any inconvenience this may cause.
May 13, 2026 - 03:26 UTC
General Operational
UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Cloud Servers Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: NAT Gateways Operational
AU-SYD1: VPN Gateways Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: Other Operational
DE-FRA1 - Germany Operational
DE-FRA1: Cloud Servers Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: NAT Gateways Operational
DE-FRA1: VPN Gateways Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: Managed Kubernetes Operational
EUROPE-2: Managed Object Storage Operational
DE-FRA1: Other Operational
DK-CPH1 - Denmark Operational
DK-CPH1: Cloud Servers Operational
DK-CPH1: Network Connections Operational
DK-CPH1: Storage Backends Operational
DK-CPH1: NAT Gateways Operational
DK-CPH1: VPN Gateways Operational
DK-CPH1: Managed Load Balancer Operational
DK-CPH1: Managed Kubernetes Operational
DK-CPH1: Other Operational
DK-CPH1: Managed Databases Operational
ES-MAD1 - Spain Operational
ES-MAD1: Cloud Servers Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: NAT Gateways Operational
ES-MAD1: VPN Gateways Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: Other Operational
FI-HEL1 - Finland Operational
FI-HEL1: Cloud Servers Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: NAT Gateways Operational
FI-HEL1: VPN Gateways Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: Other Operational
FI-HEL2 - Finland Operational
FI-HEL2: Cloud Servers Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: NAT Gateways Operational
FI-HEL2: VPN Gateways Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: Managed Kubernetes Operational
EUROPE-1: Managed Object Storage Operational
FI-HEL2: Other Operational
FI-HEL2: Cloud Servers - GPU Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Cloud Servers Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: NAT Gateways Operational
NL-AMS1: VPN Gateways Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: Other Operational
NO-SVG1 - Norway Operational
NO-SVG1: Cloud Servers Operational
NO-SVG1: Network Connections Operational
NO-SVG1: Storage Backends Operational
NO-SVG1: NAT Gateways Operational
NO-SVG1: VPN Gateways Operational
NO-SVG1: Managed Load Balancer Operational
NO-SVG1: Managed Kubernetes Operational
NO-SVG1: Other Operational
NO-SVG1: Managed Databases Operational
PL-WAW1 - Poland Operational
PL-WAW1: Cloud Servers Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: NAT Gateways Operational
PL-WAW1: VPN Gateways Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: Other Operational
SE-STO1 - Sweden Operational
SE-STO1: Cloud Servers Operational
SE-STO1: Network Connections Operational
SE-STO1: Storage Backends Operational
SE-STO1: NAT Gateways Operational
SE-STO1: VPN Gateways Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: Managed Kubernetes Operational
EUROPE-3: Managed Object Storage Operational
SE-STO1: Other Operational
SG-SIN1 - Singapore Degraded Performance
SG-SIN1: Cloud Servers Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: NAT Gateways Operational
SG-SIN1: VPN Gateways Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: Managed Kubernetes Degraded Performance
APAC-1: Managed Object Storage Operational
SG-SIN1: Other Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Cloud Servers Operational
UK-LON1: Network Connections Operational
UK-LON1: Storage Backends Operational
UK-LON1: NAT Gateways Operational
UK-LON1: VPN Gateways Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: Other Operational
US-CHI1 - USA Operational
US:CHI1: Cloud Servers Operational
US-CHI1: Network Connections Operational
US-CHI1: Storage Backends Operational
US-CHI1: NAT Gateways Operational
US-CHI1: VPN Gateways Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: Managed Kubernetes Operational
US-1: Managed Object Storage Operational
US-CHI1: Other Operational
US-NYC1 - USA Operational
US-NYC1: Cloud Servers Operational
US-NYC1: Network Connections Operational
US-NYC1: Storage Backends Operational
US-NYC1: NAT Gateways Operational
US-NYC1: VPN Gateways Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: Other Operational
US-SJO1 - USA Operational
US-SJO1: Cloud Servers Operational
US-SJO1: Network Connections Operational
US-SJO1: Storage Backends Operational
US-SJO1: NAT Gateways Operational
US-SJO1: VPN Gateways Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[SG-SIN1] - Storage Maintenance - Cancelled May 18, 2026 10:00-10:01 UTC

Update - The maintenance window scheduled for 18th May, 10:00 - 22:00 UTC is cancelled.

We will be rescheduling this to a new date and will send out a new notification with the updated details shortly.

We sincerely apologise for any inconvenience this may cause.
Apr 30, 2026 - 03:10 UTC
Scheduled - We will be performing a storage network maintenance to update the topology between the nodes and storage backends in SG-SIN1. The maintenance will take place on the 18th May, 10:00 - 22:00 UTC.

During the maintenance, our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).
Apr 28, 2026 - 02:12 UTC
May 13, 2026

Unresolved incident: [SG-SIN1]: Managed Kubernetes Issue.

May 12, 2026
[AU-SYD1]: Network Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 14:00 UTC
Scheduled - We will be performing network maintenance in the Sydney data center on the 12th of May 2026, 14:00 - 17:00UTC (13th of May 2026, 00:00 - 03:00 AEST).

The maintenance might cause network connectivity to be slow for several minutes, but no other disruptions are expected.

If you have any questions or concerns regarding this maintenance, please reach out to us via 24/7 live chat or by email (support@upcloud.com).
Apr 28, 08:22 UTC
May 11, 2026
[SG-SIN1] - Storage Maintenance - Cancelled
Completed - The scheduled maintenance has been completed.
May 11, 10:01 UTC
Update - The maintenance window scheduled for 11th May, 10:00 - 22:00 UTC is cancelled.

We will be rescheduling this to a new date and will send out a new notification with the updated details shortly.

We sincerely apologise for any inconvenience this may cause.
Apr 30, 03:14 UTC
Scheduled - We will be performing a storage network maintenance to update the topology between the nodes and storage backends in SG-SIN1. The maintenance will take place on the 11th May, 10:00 - 22:00 UTC.

During the maintenance, our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).
Apr 14, 01:59 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Control Panel https://hub.upcloud.com/ login issues
Resolved - This incident has been fully resolved.

Please contact our support team via live chat or support@upcloud.com if you have any further questions regarding the incident.
May 4, 13:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 12:35 UTC
Update - We are continuing to work on a fix for this issue.
May 4, 12:28 UTC
Update - We are continuing to work on a fix for this issue.
May 4, 12:28 UTC
Identified - We have identified an issue causing slowness with new logins to our control panel at https://hub.upcloud.com/ And we are currently working on fully stabilising the situation.

This may also delay calls to our API, and dependent systems such as Terraform.

Please note that this issue does not affect your active cloud services.

If you experience any issues, please do not hesitate to contact our support team via email support@upcloud.com.

We apologise for the inconvenience.
May 4, 11:15 UTC
[SG-SIN1] - Storage Maintenance - Cancelled
Completed - The scheduled maintenance has been completed.
May 4, 10:01 UTC
Update - The maintenance window scheduled for 4th May, 10:00 - 22:00 UTC is cancelled.

We will be rescheduling this to a new date and will send out a new notification with the updated details shortly.

We sincerely apologise for any inconvenience this may cause.
Apr 30, 03:26 UTC
Scheduled - We will be performing a storage network maintenance to update the topology between the nodes and storage backends in SG-SIN1. The maintenance will take place on the 4th May, 10:00 - 22:00 UTC.

During the maintenance, our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).
Apr 14, 01:57 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
[FI-HEL2]: EUROPE-1 Managed Object Storage Performance Issues
Resolved - Our team has confirmed the full resolution of the issue affecting our EUROPE-1 Managed Object Storage in our FI-HEL2 data center. All affected services should now be functioning normally.

If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com

Thank you for your patience and we apologize for any inconvenience caused.
Apr 29, 21:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 20:43 UTC
Update - We are continuing to work on a fix for this issue.
Apr 29, 19:30 UTC
Identified - We have identified an issue causing latency and timeouts when accessing or managing Managed Object Storage in the Europe-1 region.

Users may experience temporary timeouts or failure which management operations or to load bucket details. All other Managed Object Storage regions (Europe-2, Europe-3, US-1, APAC-1) are unaffected.

If you have any questions or concerns regarding your services, please reach out to our support team via live chat at https://hub.upcloud.com/ or via email: support@upcloud.com
Apr 29, 18:28 UTC
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