All Systems Operational
General Operational
UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Virtualization Hosts Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: Object Storage Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: Managed NAT Gateways Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: Other Operational
DE-FRA1 - Germany Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Virtualization Hosts Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: Object Storage Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: Managed Kubernetes Operational
DE-FRA1: Managed NAT Gateways Operational
DE-FRA1: Other Operational
ES-MAD1 - Spain Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Virtualization Hosts Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: Object Storage Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: Managed NAT Gateways Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: Other Operational
FI-HEL1 - Finland Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Virtualization Hosts Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: Managed NAT Gateways Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: Other Operational
FI-HEL2 - Finland Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Virtualization Hosts Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: Object Storage Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: Managed Kubernetes Operational
FI-HEL2: Managed NAT Gateways Operational
FI-HEL2: Other Operational
FI-HEL2: Object Storage 2.0 Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Virtualization Hosts Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: Object Storage Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: Managed NAT Gateways Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: Other Operational
PL-WAW1 - Poland Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Virtualization Hosts Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: Object Storage Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: Managed NAT Gateways Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: Other Operational
SG-SIN1 - Singapore Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Virtualization Hosts Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: Object Storage Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: Managed Kubernetes Operational
SG-SIN1: Managed NAT Gateways Operational
SG-SIN1: Other Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Network Connections Operational
UK-LON1: Virtualization Hosts Operational
UK-LON1: Storage Backends ? Operational
UK-LON1: Object Storage Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: Managed NAT Gateways Operational
UK-LON1: Other Operational
US-CHI1 - USA Operational
US-CHI1: Network Connections Operational
US-CHI1: Virtualization Hosts Operational
US-CHI1: Storage Backends Operational
US-CHI1: Object Storage Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: Managed NAT Gateways Operational
US-CHI1: Managed Kubernetes Operational
US-CHI1: Other Operational
US-NYC1 - USA Operational
US-NYC1: Network Connections Operational
US-NYC1: Virtualization Hosts Operational
US-NYC1: Storage Backends Operational
US-NYC1: Object Storage Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: Managed NAT Gateways Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: Other Operational
US-SJO1 - USA Operational
US-SJO1: Network Connections Operational
US-SJO1: Virtualization Hosts Operational
US-SJO1: Storage Backends Operational
US-SJO1: Object Storage Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: Managed NAT Gateways Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: Other Operational
SE-STO1 - Sweden Operational
SE-STO1 - Sweden Operational
SE-STO1: Managed Kubernetes Operational
SE-STO1: Network Connections Operational
SE-STO1: Virtualization Hosts Operational
SE-STO1: Storage Backends Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: Managed NAT Gateways Operational
SE-STO1: Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DNS Maintenance May 21, 2024 07:00-12:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 20, 2024 - 10:44 UTC
Scheduled - Dear users,

We will be performing DNS maintenance across all regions on 21st of May 2024 at 07:00 - 12:00 UTC.

We do not expect any impact to customer's Managed Services domain resolution due to this maintenance. If an unexpected issue arises, affected Managed Services such as Load Balancer, Object Storage (EOL) and Object Storage 2.0 may experience issues related to service deployment and domain resolution (i.e. upcloudlb.com, upcloudobjects.com)

If you have any questions related to this maintenance, please contact UpCloud Support via live chat or email (support@upcloud.com).

May 13, 2024 - 08:11 UTC
DNS Maintenance May 28, 2024 07:00-12:00 UTC
Dear users,

We will be performing DNS maintenance across all regions on 28th of May 2024 at 07:00 - 12:00 UTC.

We do not expect any impact to customer's Managed Services domain resolution due to this maintenance. If an unexpected issue arises, affected Managed Services such as our Load Balancer and Object Storage 2.0 may experience issues related to service deployment and domain resolution (i.e. upcloudlb.com, upcloudobjects.com)

If you have any questions related to this maintenance, please contact UpCloud Support via live chat or email (support@upcloud.com).

Posted on May 20, 2024 - 10:49 UTC
[FI-HEL2]: Network maintenance Jun 5, 2024 19:00-23:00 UTC
Update - Dear user,

We wanted to inform you that in order to accommodate the UpCloud API & Control Panel maintenance, we have decided to postpone the FI-HEL2 network maintenance originally scheduled for 25th of April 2024. The new date for the maintenance will be 5th of June 2024. However, please note that all other details remain unchanged.

We apologize for any inconvenience this may cause, but we assure you that this change will allow us to provide you with the best possible service. The network maintenance will take place at our FI-HEL2 datacenter on 5th of June 2024 from 19:00 to 23:00 UTC.

Apr 19, 2024 - 09:45 UTC
Scheduled - Dear user,

We will be performing network maintenance in the FI-HEL2 datacenter between 5th of June 2024 19:00 - 23:00 UTC (22:00 - 02:00 EET). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Mar 12, 2024 - 09:38 UTC
Past Incidents
May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024
Resolved - This incident has been resolved.
May 16, 04:51 UTC
Update - We are continuing to monitor for any further issues.
May 16, 00:12 UTC
Monitoring - All affected services are back online.

If you have any issues please reach out to our Support team via email or live chat.

May 15, 20:50 UTC
Update - All affected services are back online.

If you have any issues please reach out to our Support team via email or live chat.

May 15, 20:09 UTC
Update - We have implemented a fix and have brought most servers back online. We are working on bringing the rest of the servers online now.

If you have any issues please reach out to our Support team via email or live chat.

May 15, 17:52 UTC
Update - The root cause of the issue has been identified. A portion of the San Jose data centre was affected and other services remain operational. We are working to bring all affected servers back online and resolve the situation as soon as possible.

If you have any issues please reach out to our Support team via email or live chat.

May 15, 16:42 UTC
Identified - We have identified an issue with certain compute nodes in our San Jose data centre. The problem may cause affected cloud servers to become slow or unresponsive. We are working to bring all affected servers back online and resolve the situation as soon as possible.
May 15, 16:18 UTC
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:00 UTC
Scheduled - Dear user,

We will be performing network maintenance in the Stockholm datacenter between 14th of May 2024 20:00 - 00:00 UTC (22:00 - 02:00 CEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Mar 12, 09:46 UTC
May 14, 2024
May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024
Completed - The scheduled maintenance has been completed.
May 7, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 12:00 UTC
Scheduled - Dear user,

We will be performing network maintenance in the Sydney datacenter between 7th of May 2024 12:00 - 16:00 UTC (22:00 - 02:00 AEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Mar 12, 09:44 UTC
Completed - The scheduled maintenance has been completed.
May 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 20:00 UTC
Scheduled - Dear user,

We will be performing network maintenance in the Warsaw datacenter between 6th of May 2024 20:00 - 00:00 UTC (22:00 - 02:00 CEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Mar 12, 09:42 UTC
May 6, 2024