All Systems Operational
UpCloud Control Panel   Operational
API   Operational
DE-FRA1: Network Connections   Operational
DE-FRA1: Virtualization Hosts   Operational
DE-FRA1: Storage Backends   Operational
FI-HEL1: Network Connections   Operational
FI-HEL1: Virtualization Hosts   Operational
FI-HEL1: Storage Backends   Operational
FI-HEL2: Network Connections   Operational
FI-HEL2: Virtualization Hosts   Operational
FI-HEL2: Storage Backends   Operational
NL-AMS1: Network Connections   Operational
NL-AMS1: Virtualization Hosts   Operational
NL-AMS1: Storage Backends   Operational
SG-SIN1: Network Connections   Operational
SG-SIN1: Virtualization Hosts   Operational
SG-SIN1: Storage Backends   Operational
UK-LON1: Network Connections   Operational
UK-LON1: Virtualization Hosts   Operational
UK-LON1: Storage Backends   Operational
US-CHI1: Network Connections   Operational
US-CHI1: Virtualization Hosts   Operational
US-CHI1: Storage Backends   Operational
US-SJO1: Network Connections   Operational
US-SJO1: Virtualization Hosts   Operational
US-SJO1: Storage Backends   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2018
Resolved - This incident has been resolved.
Dec 13, 12:03 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 13, 11:26 UTC
Identified - We have identified an issue with one of the compute nodes in our NL-AMS1 data centre. The problem may cause affected cloud servers to become slow or unresponsive. We are working to bring all affected servers back online and resolve the situation as soon as possible.
Dec 13, 11:07 UTC
Dec 12, 2018

No incidents reported.

Dec 11, 2018
Completed - The scheduled maintenance has been completed.
Dec 11, 15:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 5, 13:34 UTC
Scheduled - We will be conducting brief maintenance of the UpCloud control panel, and it will be unavailable for a period of 10 minutes. No other services are affected by this.
Dec 5, 13:24 UTC
Dec 10, 2018

No incidents reported.

Dec 9, 2018
Resolved - This incident has been resolved.
Dec 9, 11:48 UTC
Monitoring - We have restored all affected cloud servers to normal operating status and continue to monitor the situation.
If your server is still not fully functional, please contact our support at support@upcloud.com.
We apologise for the incident.
Dec 9, 08:48 UTC
Identified - We have identified an issue with one of the compute nodes in our Frankfurt data centre. The problem may cause affected cloud servers to become slow or unresponsive.
We are working to bring all affected servers back online and resolve the situation as soon as possible.
Dec 9, 07:55 UTC
Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018
Resolved - This incident has been resolved.
Dec 3, 23:25 UTC
Monitoring - We have restored all affected cloud servers to normal operating status and continue to monitor the situation.
If your server is still not fully functional, please contact our support at support@upcloud.com.
We apologise for the incident.
Dec 3, 20:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 3, 20:09 UTC
Investigating - We are currently investigating this issue.
Dec 3, 19:56 UTC
Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
Resolved - This incident has been resolved.
Nov 30, 15:05 UTC
Monitoring - We have brought back all affected customer servers to operational status. If your cloud server is still non-operational, please try to hard stop your cloud server and start it again. If you still face issues with your cloud server, please reach out to our customer support for more assistance. We sincerely apologise for the inconvenience caused.
Nov 30, 12:48 UTC
Identified - We have identified an issue with one of the storage servers in our Frankfurt data centre. The affected storage disks may have entered a read-only state or caused the cloud server to become unresponsive.
We are working to restore the services and resolve the situation as soon as possible.
Nov 30, 11:56 UTC
Nov 29, 2018

No incidents reported.