All Systems Operational

General Operational
UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Cloud Servers Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: NAT Gateways Operational
AU-SYD1: VPN Gateways Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: Other Operational
DE-FRA1 - Germany Operational
DE-FRA1: Cloud Servers Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: NAT Gateways Operational
DE-FRA1: VPN Gateways Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: Managed Kubernetes Operational
EUROPE-2: Managed Object Storage Operational
DE-FRA1: Other Operational
DK-CPH1 - Denmark Operational
DK-CPH1: Cloud Servers Operational
DK-CPH1: Network Connections Operational
DK-CPH1: Storage Backends Operational
DK-CPH1: NAT Gateways Operational
DK-CPH1: VPN Gateways Operational
DK-CPH1: Managed Databases Operational
DK-CPH1: Managed Load Balancer Operational
DK-CPH1: Managed Kubernetes Operational
EUROPE-4: Managed Object Storage Operational
DK-CPH1: Other Operational
ES-MAD1 - Spain Operational
ES-MAD1: Cloud Servers Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: NAT Gateways Operational
ES-MAD1: VPN Gateways Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: Other Operational
FI-HEL1 - Finland Operational
FI-HEL1: Cloud Servers Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: NAT Gateways Operational
FI-HEL1: VPN Gateways Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: Other Operational
FI-HEL2 - Finland Operational
FI-HEL2: Cloud Servers Operational
FI-HEL2: Cloud Servers - GPU Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: NAT Gateways Operational
FI-HEL2: VPN Gateways Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: Managed Kubernetes Operational
EUROPE-1: Managed Object Storage Operational
FI-HEL2: Other Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Cloud Servers Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: NAT Gateways Operational
NL-AMS1: VPN Gateways Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: Other Operational
NO-SVG1 - Norway Operational
NO-SVG1: Cloud Servers Operational
NO-SVG1: Network Connections Operational
NO-SVG1: Storage Backends Operational
NO-SVG1: NAT Gateways Operational
NO-SVG1: VPN Gateways Operational
NO-SVG1: Managed Load Balancer Operational
NO-SVG1: Managed Kubernetes Operational
NO-SVG1: Other Operational
NO-SVG1: Managed Databases Operational
PL-WAW1 - Poland Operational
PL-WAW1: Cloud Servers Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: NAT Gateways Operational
PL-WAW1: VPN Gateways Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: Other Operational
SE-STO1 - Sweden Operational
SE-STO1: Cloud Servers Operational
SE-STO1: Network Connections Operational
SE-STO1: Storage Backends Operational
SE-STO1: NAT Gateways Operational
SE-STO1: VPN Gateways Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: Managed Kubernetes Operational
EUROPE-3: Managed Object Storage Operational
SE-STO1: Other Operational
SG-SIN1 - Singapore Operational
SG-SIN1: Cloud Servers Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: NAT Gateways Operational
SG-SIN1: VPN Gateways Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: Managed Kubernetes Operational
APAC-1: Managed Object Storage Operational
SG-SIN1: Other Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Cloud Servers Operational
UK-LON1: Network Connections Operational
UK-LON1: Storage Backends Operational
UK-LON1: NAT Gateways Operational
UK-LON1: VPN Gateways Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: Other Operational
US-CHI1 - USA Operational
US:CHI1: Cloud Servers Operational
US-CHI1: Network Connections Operational
US-CHI1: Storage Backends Operational
US-CHI1: NAT Gateways Operational
US-CHI1: VPN Gateways Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: Managed Kubernetes Operational
US-1: Managed Object Storage Operational
US-CHI1: Other Operational
US-NYC1 - USA Operational
US-NYC1: Cloud Servers Operational
US-NYC1: Network Connections Operational
US-NYC1: Storage Backends Operational
US-NYC1: NAT Gateways Operational
US-NYC1: VPN Gateways Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: Other Operational
US-SJO1 - USA Operational
US-SJO1: Cloud Servers Operational
US-SJO1: Network Connections Operational
US-SJO1: Storage Backends Operational
US-SJO1: NAT Gateways Operational
US-SJO1: VPN Gateways Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[UK-LON1]: Network Maintenance Aug 12, 2026 21:00 - Aug 13, 2026 03:00 UTC

We will be performing scheduled network maintenance in our London data center between August 12, 2026, 21:00 UTC and August 13, 2026, 03:00 UTC (22:00 - 04:00 BST).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Posted on Jun 23, 2026 - 12:51 UTC

[SG-SIN1, DE-FRA1, FI-HEL2]: Managed Kubernetes Aug 13, 2026 06:00-09:00 UTC

We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.

Service Impact:
dev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.

prod-md-ha (High-Availability) plans: No impact. High-availability clusters will remain fully operational throughout the maintenance window with zero downtime.

prod-md clusters can upgrade to High-Availability (prod-md-ha) at no additional cost.

Posted on Aug 06, 2026 - 05:45 UTC

Internal Service - Security Updates Aug 19, 2026 10:00-10:30 UTC

We will be performing a scheduled maintenance on our internal software distribution systems to apply routine security updates.

Service impact:
During maintenance, the creation of Managed Load Balancer and Gateway resources might take longer than expected.

If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com

Posted on Aug 05, 2026 - 00:44 UTC

[SG-SIN1] Network Maintenance Aug 19, 2026 17:00-23:00 UTC

We will be performing scheduled network maintenance in our Singapore data center on August 19, 2026, 17:00-23:00 UTC (01:00 - 07:00SGT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Posted on Aug 03, 2026 - 18:47 UTC

[US-NYC1]: Network Maintenance Aug 25, 2026 06:00-11:00 UTC

We will be performing scheduled network maintenance in our New York data center on August 25, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Posted on Aug 06, 2026 - 10:07 UTC

[SG-SIN1]: Network Maintenance Aug 25, 2026 14:00-21:00 UTC

We will be performing scheduled network maintenance in our Singapore data center on August 25, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Posted on Aug 07, 2026 - 08:09 UTC

[SG-SIN1]: Network Maintenance Aug 26, 2026 14:00-21:00 UTC

We will be performing scheduled network maintenance in our Singapore data center on August 26, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Posted on Aug 07, 2026 - 08:10 UTC

[SG-SIN1]: Network Maintenance Sep 1, 2026 14:00-21:00 UTC

We will be performing scheduled network maintenance in our Singapore data center on September 1, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Posted on Aug 07, 2026 - 08:15 UTC

[SG-SIN1]: Network Maintenance Sep 2, 2026 14:00-21:00 UTC

We will be performing scheduled network maintenance in our Singapore data center on September 2, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Posted on Sep 02, 2026 - 08:11 UTC

Aug 12, 2026

No incidents reported today.

Aug 11, 2026

Resolved - Our team has confirmed the full resolution of the issue. All affected services should now be functioning normally.

If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com

Thank you for your patience, and we apologize for any inconvenience caused.

Aug 11, 11:09 UTC
Monitoring - We thank you for your continued patience throughout this process and apologize for any impact.

The incident is now resolved, and all affected services should be operational. For any further issues, please contact our Support team via live chat or email at support@upcloud.com.

We are compiling a detailed post-mortem to outline the sequence of events, the steps taken to rectify the situation, and the measures we are implementing to prevent such occurrences in the future.

We understand the gravity of this disruption and extend our sincerest apologies to all affected customers.

Aug 11, 10:05 UTC
Update - A fix has been implemented, and new Cloud Server deployments are now proceeding without errors. We are currently cleaning up Cloud Servers that were left in an error state during the incident.
Aug 11, 09:48 UTC
Update - We have identified the cause of the issue affecting Cloud Server Deployments and are actively working on a fix.

The issue may impact new Cloud Server Deployments. Please refrain from attempting management operations, including Start, Restart, Shut down, and Force Shutdown, to avoid unexpected complications while we work to bring all affected services back online as swiftly as possible.

We apologize for the inconvenience and will provide further updates as more information becomes available.

If you have any questions or concerns regarding your services, please reach out to our support team via live chat at  or via email: support@upcloud.com

Aug 11, 09:23 UTC
Identified - The issue has been identified, and we are working on fixing it. It affects all new deployments in all zones.
Aug 11, 09:12 UTC
Completed - The network maintenance for US-CHI1 was successfully completed during yesterday's maintenance window. No further maintenance or service impact will take place today.
Aug 11, 05:23 UTC
Scheduled - We will be performing a second scheduled network maintenance in our Chicago data center on August 11, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Jul 1, 13:28 UTC

Aug 10, 2026

Completed - The scheduled maintenance has been completed.
Aug 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 06:00 UTC
Scheduled - We will be performing scheduled network maintenance in our Chicago data center on August 10, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Jul 1, 13:26 UTC

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Completed - The scheduled maintenance has been completed.
Aug 6, 23:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:00 UTC
Scheduled - During this maintenance, we do not expect any major downtime; however, short blips in Object Storage operations are to be expected.

During this time, users may experience the following:
HUB Dashboard: Timeouts when attempting to load the object viewer.
Instance Connections: Periodic 503 Service Unavailable errors when connecting directly to an instance.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Jul 29, 07:04 UTC
Completed - The scheduled maintenance has been completed.
Aug 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:00 UTC
Scheduled - We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.

Service Impact:
dev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.

prod-md-ha (High-Availability) plans: No impact. High-availability clusters will remain fully operational throughout the maintenance window with zero downtime.

prod-md clusters can upgrade to High-Availability (prod-md-ha) at no additional cost.

If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com.

Jul 28, 05:59 UTC

Aug 5, 2026

Completed - The scheduled maintenance has been completed.
Aug 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 06:00 UTC
Scheduled - We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.

Service Impact:
dev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.

prod-md-ha (High-Availability) plans: No impact. High-availability clusters will remain fully operational throughout the maintenance window with zero downtime.

prod-md clusters can upgrade to High-Availability (prod-md-ha) at no additional cost.

If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com.

Jul 28, 05:58 UTC

Aug 4, 2026

Completed - The scheduled maintenance has been completed.
Aug 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:00 UTC
Scheduled - We will be performing scheduled network maintenance in our New York data center on August 4, 2026, between 06:00 and 10:00 UTC (02:00 - 06:00 EDT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.

Jun 23, 12:51 UTC
Completed - The scheduled maintenance has been completed.
Aug 4, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:01 UTC
Scheduled - We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.

Service Impact:
dev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.

prod-md-ha (High-Availability) plans: No impact. High-availability clusters will remain fully operational throughout the maintenance window with zero downtime.

prod-md clusters can upgrade to High-Availability (prod-md-ha) at no additional cost.

If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com.

Jul 28, 05:57 UTC

Aug 3, 2026

Resolved - This incident has been resolved.
Aug 3, 20:55 UTC
Identified - We are currently experiencing technical issues with our Live Chat system.

You can still reach our support team by emailing support@upcloud.com. We apologise for the inconvenience and we will provide an update as soon as live chat is restored.

Aug 3, 15:29 UTC

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.