All Systems Operational

General Operational
UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Cloud Servers Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: NAT Gateways Operational
AU-SYD1: VPN Gateways Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: Other Operational
DE-FRA1 - Germany Operational
DE-FRA1: Cloud Servers Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: NAT Gateways Operational
DE-FRA1: VPN Gateways Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: Managed Kubernetes Operational
EUROPE-2: Managed Object Storage Operational
DE-FRA1: Other Operational
DK-CPH1 - Denmark Operational
DK-CPH1: Cloud Servers Operational
DK-CPH1: Network Connections Operational
DK-CPH1: Storage Backends Operational
DK-CPH1: NAT Gateways Operational
DK-CPH1: VPN Gateways Operational
DK-CPH1: Managed Databases Operational
DK-CPH1: Managed Load Balancer Operational
DK-CPH1: Managed Kubernetes Operational
EUROPE-4: Managed Object Storage Operational
DK-CPH1: Other Operational
ES-MAD1 - Spain Operational
ES-MAD1: Cloud Servers Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: NAT Gateways Operational
ES-MAD1: VPN Gateways Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: Other Operational
FI-HEL1 - Finland Operational
FI-HEL1: Cloud Servers Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: NAT Gateways Operational
FI-HEL1: VPN Gateways Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: Other Operational
FI-HEL2 - Finland Operational
FI-HEL2: Cloud Servers Operational
FI-HEL2: Cloud Servers - GPU Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: NAT Gateways Operational
FI-HEL2: VPN Gateways Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: Managed Kubernetes Operational
EUROPE-1: Managed Object Storage Operational
FI-HEL2: Other Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Cloud Servers Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: NAT Gateways Operational
NL-AMS1: VPN Gateways Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: Other Operational
NO-SVG1 - Norway Operational
NO-SVG1: Cloud Servers Operational
NO-SVG1: Network Connections Operational
NO-SVG1: Storage Backends Operational
NO-SVG1: NAT Gateways Operational
NO-SVG1: VPN Gateways Operational
NO-SVG1: Managed Load Balancer Operational
NO-SVG1: Managed Kubernetes Operational
NO-SVG1: Other Operational
NO-SVG1: Managed Databases Operational
PL-WAW1 - Poland Operational
PL-WAW1: Cloud Servers Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: NAT Gateways Operational
PL-WAW1: VPN Gateways Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: Other Operational
SE-STO1 - Sweden Operational
SE-STO1: Cloud Servers Operational
SE-STO1: Network Connections Operational
SE-STO1: Storage Backends Operational
SE-STO1: NAT Gateways Operational
SE-STO1: VPN Gateways Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: Managed Kubernetes Operational
EUROPE-3: Managed Object Storage Operational
SE-STO1: Other Operational
SG-SIN1 - Singapore Operational
SG-SIN1: Cloud Servers Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: NAT Gateways Operational
SG-SIN1: VPN Gateways Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: Managed Kubernetes Operational
APAC-1: Managed Object Storage Operational
SG-SIN1: Other Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Cloud Servers Operational
UK-LON1: Network Connections Operational
UK-LON1: Storage Backends Operational
UK-LON1: NAT Gateways Operational
UK-LON1: VPN Gateways Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: Other Operational
US-CHI1 - USA Operational
US:CHI1: Cloud Servers Operational
US-CHI1: Network Connections Operational
US-CHI1: Storage Backends Operational
US-CHI1: NAT Gateways Operational
US-CHI1: VPN Gateways Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: Managed Kubernetes Operational
US-1: Managed Object Storage Operational
US-CHI1: Other Operational
US-NYC1 - USA Operational
US-NYC1: Cloud Servers Operational
US-NYC1: Network Connections Operational
US-NYC1: Storage Backends Operational
US-NYC1: NAT Gateways Operational
US-NYC1: VPN Gateways Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: Other Operational
US-SJO1 - USA Operational
US-SJO1: Cloud Servers Operational
US-SJO1: Network Connections Operational
US-SJO1: Storage Backends Operational
US-SJO1: NAT Gateways Operational
US-SJO1: VPN Gateways Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[NL-AMS1, PL-WAW1, SE-STO1, US-NYC1]: Managed Kubernetes - Cancelled Jul 1, 2026 07:00-07:01 UTC

Update - The Managed Kubernetes maintenance window scheduled for 1st July, 07:00 - 11:00 UTC, is cancelled.

We will be rescheduling this to a new date and will send out a new notification with the updated details soon.

We sincerely apologise for any inconvenience this may cause.
Jun 23, 2026 - 12:27 UTC
Scheduled - We will be conducting maintenance on our Managed Kubernetes Service in our Amsterdam, Warsaw, Stockholm and New York data centres on July 1st between 07:00 UTC and 11:00 UTC.

This maintenance impacts dev-md and prod-md plans, and these clusters will experience some small downtime. High-availability (prod-md-ha) plans will not be affected.

If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com.
Jun 23, 2026 - 10:08 UTC

[US-SJO1]: Emergency Storage Network Maintenance Jul 21, 2026 05:00-09:00 UTC

We will be perfoming an emergency storage network maintenance in our San Jose data centre on July 21st, 2026, between 05:00 and 09:00 UTC (July 20th, 2026 22:00 PDT - July 21st, 2026 02:00 PDT)

The reason behind the maintenance is to replace a faulty cable detected in our network. Our redundant storage system components are still in place and we aim to complete the maintenance with minimal impact.

If you have any questions, please don't hesitate to contact our Customer Service via email (support@upcloud.com) or via our live chat in our Control Panel.

We will update this status if there are any changes.
Posted on Jul 10, 2026 - 14:21 UTC

[US-NYC1]: Network Maintenance Aug 4, 2026 06:00-10:00 UTC

We will be performing scheduled network maintenance in our New York data center on August 4, 2026, between 06:00 and 10:00 UTC (02:00 - 06:00 EDT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Posted on Jun 23, 2026 - 12:51 UTC

[US-CHI1]: Network Maintenance Aug 10, 2026 06:00-11:00 UTC

We will be performing scheduled network maintenance in our Chicago data center on August 10, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Posted on Jul 01, 2026 - 13:26 UTC

[US-CHI1]: Network Maintenance, Night 2 Aug 11, 2026 06:00-11:00 UTC

We will be performing a second scheduled network maintenance in our Chicago data center on August 11, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Posted on Jul 01, 2026 - 13:28 UTC

[UK-LON1]: Network Maintenance Aug 12, 2026 21:00 - Aug 13, 2026 03:00 UTC

We will be performing scheduled network maintenance in our London data center between August 12, 2026, 21:00 UTC and August 13, 2026, 03:00 UTC (22:00 - 04:00 BST).

During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Posted on Jun 23, 2026 - 12:51 UTC
Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
[Europe-2] Object Storage Maintenance - Cancelled
Completed - The scheduled maintenance has been completed.
Jul 16, 07:01 UTC
Update - The maintenance period has been rescheduled to a later date. We will update with a new maintenance schedule once this is completed.
Jul 16, 06:18 UTC
Scheduled - This is the tentative scheduled Object Storage maintenance in our Europe-2 region on July 16, 2026, between 07:00 - 16:00 UTC.

During this maintenance, we do not expect any major downtime; however, short blips in Object Storage operations are to be expected.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Jul 10, 08:09 UTC
Jul 15, 2026
[Europe-2] Object Storage Maintenance - CANCELLED
Completed - The scheduled maintenance has been completed.
Jul 15, 07:01 UTC
Update - This maintenance has been postponed. We will update with a new maintenance update when we have more information.
Jul 13, 12:39 UTC
Update - We will be performing scheduled Object Storage maintenance in our Europe-2 region on July 15, 2026, between 07:00 - 16:00 UTC.

During this maintenance, we do not expect any major downtime; however, short blips in Object Storage operations are to be expected.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Jul 10, 07:26 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 8, 06:52 UTC
Update - The Object Storage maintenance in our Europe-2 region has been postponed. We will provide the updated maintenance window directly via this announcement once it has been rescheduled
Jul 8, 06:48 UTC
Scheduled - We will be performing scheduled Object Storage maintenance in our Europe-2 region on July 8, 2026, between 07:00 - 16:00 UTC.

During this maintenance, we do not expect any major downtime; however, short blips in Object Storage operations are to be expected.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Jul 1, 13:34 UTC
Jul 14, 2026

No incidents reported.

Jul 13, 2026
[Europe-2]: Object Storage Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 08:00 UTC
Scheduled - We are performing maintenance on the Europe-2 Object Storage backend system.

You might notice a few minutes of service downtime right at the start of the window. After that, there might be very brief interruptions but your services should run normally.

If you have any questions, please reach out to our Support team via Live Chat in the UpCloud Control Panel or email us at support@upcloud.com.
Jul 9, 08:38 UTC
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Payment processor issues with American Express
Resolved - This is now resolved.

If you have any questions or need further assistance, please reach out to us via email at support@upcloud.com or via Live Chat in our control panel: https://hub.upcloud.com
Jul 9, 09:18 UTC
Monitoring - A fix has been implemented, and Euro (EUR) payments utilizing American Express cards are once again processing normally. We are continuing to monitor the situation closely to ensure ongoing stability.

If you have any questions or need further assistance, please reach out to us via email at support@upcloud.com or via Live Chat in our control panel: https://hub.upcloud.com
Jul 8, 13:44 UTC
Identified - The problem has been identified and we are working on a resolution. It specifically affects payments made in Euro, with American Express cards.

As a workaround, customers can use an alternative payment method while we work with our payment provider to resolve the issue. Available payment methods are listed here: https://upcloud.com/docs/getting-started/billing/payment-methods/

We will provide further updates as they become available. If you have any questions or need further assistance, please reach out to us via email: support@upcloud.com or Live Chat in our control panel https://hub.upcloud.com
Jun 18, 12:43 UTC
Investigating - We are investigating an issue affecting American Express card payments, for which we are seeing increased failure rates. All other payment methods remain fully operational. We would recommend those using American Express for Automated payments to check that these have been successful.

As a workaround, customers can use an alternative payment method while we work with our payment provider to resolve the issue. Available payment methods are listed here: https://upcloud.com/docs/getting-started/billing/payment-methods/

We will provide further updates as they become available. If you have any questions or need further assistance, please reach out to us via email: support@upcloud.com or Live Chat in our control panel https://hub.upcloud.com
Jun 15, 13:12 UTC
[Europe-2] Object Storage Maintenance, Night 2 - CANCELLED
Completed - The scheduled maintenance has been completed.
Jul 9, 07:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 9, 06:57 UTC
Update - This maintenace period have been cancelled.
Jul 9, 06:56 UTC
Scheduled - We will be performing scheduled Object Storage maintenance in our Europe-2 region on July 9, 2026, between 07:00 - 16:00 UTC.

During this maintenance, we do not expect any major downtime; however, short blips in Object Storage operations are to be expected.

If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Jul 1, 13:36 UTC
Jul 8, 2026
Jul 7, 2026
[EUROPE 2]: Object Storage Issue Identified
Resolved - This incident has been resolved.
Jul 7, 13:02 UTC
Monitoring - A fix have been implemented and we are monitoring this.
Jul 7, 12:18 UTC
Identified - We have identified an issue with our Europe 2 Object Storage in our DE-FRA1 data centre. The problem may cause affected services to not be able to read or write to the object storage.

We are working to bring all affected services back online and resolve the situation as soon as possible.
Jul 7, 12:02 UTC
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

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