All Systems Operational
General Operational
UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Virtualization Hosts Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: Object Storage Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: Managed NAT Gateways Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: Other Operational
DE-FRA1 - Germany Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Virtualization Hosts Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: Object Storage Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: Managed Kubernetes Operational
DE-FRA1: Managed NAT Gateways Operational
DE-FRA1: Other Operational
ES-MAD1 - Spain Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Virtualization Hosts Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: Object Storage Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: Managed NAT Gateways Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: Other Operational
FI-HEL1 - Finland Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Virtualization Hosts Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: Managed NAT Gateways Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: Other Operational
FI-HEL2 - Finland Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Virtualization Hosts Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: Object Storage Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: Managed Kubernetes Operational
FI-HEL2: Managed NAT Gateways Operational
FI-HEL2: Other Operational
FI-HEL2: Object Storage 2.0 Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Virtualization Hosts Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: Object Storage Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: Managed NAT Gateways Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: Other Operational
PL-WAW1 - Poland Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Virtualization Hosts Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: Object Storage Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: Managed NAT Gateways Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: Other Operational
SG-SIN1 - Singapore Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Virtualization Hosts Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: Object Storage Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: Managed Kubernetes Operational
SG-SIN1: Managed NAT Gateways Operational
SG-SIN1: Other Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Network Connections Operational
UK-LON1: Virtualization Hosts Operational
UK-LON1: Storage Backends ? Operational
UK-LON1: Object Storage Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: Managed NAT Gateways Operational
UK-LON1: Other Operational
US-CHI1 - USA Operational
US-CHI1: Network Connections Operational
US-CHI1: Virtualization Hosts Operational
US-CHI1: Storage Backends Operational
US-CHI1: Object Storage Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: Managed NAT Gateways Operational
US-CHI1: Managed Kubernetes Operational
US-CHI1: Other Operational
US-NYC1 - USA Operational
US-NYC1: Network Connections Operational
US-NYC1: Virtualization Hosts Operational
US-NYC1: Storage Backends Operational
US-NYC1: Object Storage Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: Managed NAT Gateways Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: Other Operational
US-SJO1 - USA Operational
US-SJO1: Network Connections Operational
US-SJO1: Virtualization Hosts Operational
US-SJO1: Storage Backends Operational
US-SJO1: Object Storage Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: Managed NAT Gateways Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: Other Operational
SE-STO1 - Sweden Operational
SE-STO1 - Sweden Operational
SE-STO1: Managed Kubernetes Operational
SE-STO1: Network Connections Operational
SE-STO1: Virtualization Hosts Operational
SE-STO1: Storage Backends Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: Managed NAT Gateways Operational
SE-STO1: Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Managed Kubernetes Maintenance Mar 20, 2024 10:00-13:00 UTC
Upcoming maintenance break is necessary to enhance the stability and performance of our Kubernetes infrastructure.

During this period, NTP (Network Time Protocol) related fixes will be implemented on the control plane hosts for affected clusters.

We are also implementing minor configuration fixes to a select number of Kubernetes clusters running version 1.27. Control plane hosts may momentarily be registered and deleted from cluster's list of nodes during the maintenance window.

However, this will have no effect on API server availability or your workloads.



If you have any questions regarding this maintenance window, you can always contact our 24/7 customer support, via email: support@upcloud.com or via our live chat in our control panel.

Posted on Mar 07, 2024 - 07:20 UTC
[US-SJO1]: Network maintenance Apr 3, 2024 09:00-13:00 UTC
Dear user,

We will be performing network maintenance in the San Jose datacenter between 3rd of April 2024 9:00 - 13:00 UTC (02:00 - 06:00 PST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:02 UTC
[US-NYC1]: Network maintenance Apr 4, 2024 06:00-10:00 UTC
Dear user,

We will be performing network maintenance in the New York datacenter between 4th of April 2024 6:00 - 10:00 UTC (02:00 - 06:00 EST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:08 UTC
[US-CHI1]: Network maintenance Apr 5, 2024 08:00-12:00 UTC
Dear user,

We will be performing network maintenance in the San Jose datacenter between 5th of April 2024 08:00 - 12:00 UTC (03:00 - 07:00 CST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:14 UTC
[UK-LON1]: Network maintenance Apr 9, 2024 03:00-07:00 UTC
Dear user,

We will be performing network maintenance in the London datacenter between 9th of April 2024 03:00 - 07:00 UTC (04:00 - 08:00 BST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:19 UTC
[SG-SIN1]: Network maintenance Apr 10, 2024 14:00-18:00 UTC
Dear user,

We will be performing network maintenance in the Singapore datacenter between 10th of April 2024 14:00 - 19:00 UTC (22:00 - 02:00 GMT+8). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:23 UTC
[NL-AMS1]: Network maintenance Apr 11, 2024 20:00 - Apr 12, 2024 00:00 UTC
Dear user,

We will be performing network maintenance in the Amsterdam datacenter between 11th of April 2024 20:00 - 00:00 UTC (22:00 - 02:00 CEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:26 UTC
[DE-FRA1]: Network maintenance Apr 15, 2024 20:00 - Apr 16, 2024 00:00 UTC
Dear user,

We will be performing network maintenance in the Frankfurt datacenter between 15th of April 2024 20:00 - 00:00 UTC (22:00 - 02:00 CEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:31 UTC
[FI-HEL1]: Network maintenance Apr 17, 2024 19:00-23:00 UTC
Dear user,

We will be performing network maintenance in the FI-HEL1 datacenter between 17th of April 2024 19:00 - 23:00 UTC (22:00 - 02:00 EET). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:35 UTC
[FI-HEL2]: Network maintenance Apr 25, 2024 19:00-23:00 UTC
Dear user,

We will be performing network maintenance in the FI-HEL2 datacenter between 25th of April 2024 19:00 - 23:00 UTC (22:00 - 02:00 EET). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:38 UTC
[ES-MAD1]: Network maintenance May 2, 2024 20:00 - May 3, 2024 00:00 UTC
Dear user,

We will be performing network maintenance in the Madrid datacenter between 2nd of May 2024 20:00 - 00:00 UTC (22:00 - 02:00 CEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:40 UTC
[PL-WAW1]: Network maintenance May 6, 2024 20:00 - May 7, 2024 00:00 UTC
Dear user,

We will be performing network maintenance in the Warsaw datacenter between 6th of May 2024 20:00 - 00:00 UTC (22:00 - 02:00 CEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:42 UTC
[AU-SYD1]: Network maintenance May 7, 2024 12:00-16:00 UTC
Dear user,

We will be performing network maintenance in the Sydney datacenter between 7th of May 2024 12:00 - 16:00 UTC (22:00 - 02:00 AEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:44 UTC
[SE-STO1]: Network maintenance May 14, 2024 20:00 - May 15, 2024 00:00 UTC
Dear user,

We will be performing network maintenance in the Stockholm datacenter between 14th of May 2024 20:00 - 00:00 UTC (22:00 - 02:00 CEST). The maintenance might cause slowness in network connectivity for several minutes but no other disruptions are expected.

If there are any questions, please contact UpCloud Support via chat or email (support@upcloud.com).

Posted on Mar 12, 2024 - 09:46 UTC
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Resolved - This incident has been resolved.
Mar 18, 10:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 07:15 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 07:02 UTC
Update - Deployed servers prior to today should have no impact and continues to operate. However server actions such as shutdown or resizing will be not possible at the moment.
Mar 18, 06:39 UTC
Investigating - We are currently experiencing issues with our API and this is affecting server related actions globally, this have also affected the Control Panel.

We are investigating the issue further and will report back as soon as possible.

Mar 18, 06:37 UTC
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Resolved - This incident has been resolved.
Mar 8, 08:27 UTC
Monitoring - A fix has been implemented, and we are monitoring the results.
Mar 8, 07:33 UTC
Investigating - We are investigating an issue affecting new Managed Database deployments through the control panel and API. Currently, these deployments are experiencing delays and may become queued without fully completing.

While our team is working towards a resolution, we have identified a temporary workaround: you can navigate to the database overview page of the affected deployment and toggle the public connection option off and then on again. This action should help to complete the deployment process.

Please note that existing Managed Database instances are operating as normal. This issue only affects deploying new Managed Database instances via the Control Panel and API.

If you have any questions, please contact our support team via live chat or email us: support@upcloud.com

We apologise for the inconvenience.

Mar 8, 02:35 UTC
Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - This incident has been resolved.
Mar 5, 23:16 UTC
Monitoring - A fix has been implemented and we are monitoring results.
Mar 5, 21:20 UTC
Update - Managed database available again in HUB and API


We are now working to enable the creation of new database instances.

Mar 5, 13:16 UTC
Identified - We have identified an issue with our Managed Database in relation to a control panel and API connections. Some of our users are unable to view/modify their Managed Databases in our control panel.

We are working on this incident and trying to restore the Managed databases to control panel as soon as possible.



Managed Database instances are functioning normally. This only affects the Control Panel and API.



If you have any questions, please feel free to contact our support team via live chat or email us: support@upcloud.com


We apologise for inconvenience.

Mar 5, 11:58 UTC