We will be performing an Object Storage maintenance in our Europe-2 region on 21st April, 2026 between 14:00 - 18:00 UTC.
During this maintenance, we do not expect any major downtime; however, short blips in Object Storage operations are to be expected.
If you have any questions or concerns regarding this maintenance, please reach out to us via Live Chat on the Control Panel or email (support@upcloud.com). Posted on
Apr 13, 2026 - 12:36 UTC
We will be performing a storage network maintenance to update the topology between the nodes and storage backends in SG-SIN1. The maintenance will take place on the 27th April 2026, 10:00 - 22:00 UTC.
During the maintenance, our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.
If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). Posted on
Apr 14, 2026 - 01:52 UTC
We will be performing a storage network maintenance to update the topology between the nodes and storage backends in SG-SIN1. The maintenance will take place on the 4th May, 10:00 - 22:00 UTC.
During the maintenance, our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.
If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). Posted on
Apr 14, 2026 - 01:57 UTC
We will be performing a storage network maintenance to update the topology between the nodes and storage backends in SG-SIN1. The maintenance will take place on the 11th May, 10:00 - 22:00 UTC.
During the maintenance, our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.
If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). Posted on
Apr 14, 2026 - 01:59 UTC
Resolved -
This incident has been resolved.
Apr 15, 11:17 UTC
Monitoring -
We have been monitoring the fix implemented earlier and all internal systems are performing as expected. All affected services have been fully restored.
We will continue to monitor the situation until we can confirm the full resolution of the issue. If you continue to experience any persistent issues with your cloud services in the US-SJO1 region, please reach out to our support team immediately via Live Chat or email support@upcloud.com
Apr 15, 09:00 UTC
Identified -
We have identified the cause of the issue and applied a fix.
While we are seeing signs of new Cloud Server deployment operations recovering, we are continuing to work on a permanent resolution to prevent a recurrence.
If you have any questions or concerns regarding your services, please reach out to our support team via Live Chat or email support@upcloud.com
Apr 15, 08:09 UTC
Investigating -
We are currently investigating reports of issues affecting the deployment of new Cloud Servers in our US-SJO1 data center.
We sincerely apologize for the inconvenience and will share more information as soon as it becomes available.
Apr 15, 07:44 UTC
Completed -
The scheduled maintenance has been completed.
Apr 13, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 06:00 UTC
Scheduled -
We will be performing network maintenance in the New York data center between the 13th April 2026, 06:00 - 11:00UTC (02:00 - 06:00 EDT). The maintenance might cause network connectivity to be slow for several minutes, but no other disruptions are expected.
If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).
Mar 27, 09:45 UTC