We will be performing scheduled network maintenance in our London data center between August 12, 2026, 21:00 UTC and August 13, 2026, 03:00 UTC (22:00 - 04:00 BST).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com. Posted on
Jun 23, 2026 - 12:51 UTC
We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.
Service Impact: dev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.
prod-md-ha (High-Availability) plans: No impact. High-availability clusters will remain fully operational throughout the maintenance window with zero downtime.
prod-md clusters can upgrade to High-Availability (prod-md-ha) at no additional cost. Posted on
Aug 06, 2026 - 05:45 UTC
We will be performing a scheduled maintenance on our internal software distribution systems to apply routine security updates.
Service impact: During maintenance, the creation of Managed Load Balancer and Gateway resources might take longer than expected.
If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com Posted on
Aug 05, 2026 - 00:44 UTC
We will be performing scheduled network maintenance in our Singapore data center on August 19, 2026, 17:00-23:00 UTC (01:00 - 07:00SGT).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com. Posted on
Aug 03, 2026 - 18:47 UTC
We will be performing scheduled network maintenance in our New York data center on August 25, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com. Posted on
Aug 06, 2026 - 10:07 UTC
We will be performing scheduled network maintenance in our Singapore data center on August 25, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com. Posted on
Aug 07, 2026 - 08:09 UTC
We will be performing scheduled network maintenance in our Singapore data center on August 26, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com. Posted on
Aug 07, 2026 - 08:10 UTC
We will be performing scheduled network maintenance in our Singapore data center on September 1, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com. Posted on
Aug 07, 2026 - 08:15 UTC
We will be performing scheduled network maintenance in our Singapore data center on September 2, 2026, between 14:00 and 21:00 UTC (22:00 - 05:00 +1d SGT).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com. Posted on
Sep 02, 2026 - 08:11 UTC
Resolved -
Our team has confirmed the full resolution of the issue. All affected services should now be functioning normally.
If you continue to experience any further issues, please contact our Support team via Live Chat or email support@upcloud.com
Thank you for your patience, and we apologize for any inconvenience caused.
Aug 11, 11:09 UTC
Monitoring -
We thank you for your continued patience throughout this process and apologize for any impact.
The incident is now resolved, and all affected services should be operational. For any further issues, please contact our Support team via live chat or email at support@upcloud.com.
We are compiling a detailed post-mortem to outline the sequence of events, the steps taken to rectify the situation, and the measures we are implementing to prevent such occurrences in the future.
We understand the gravity of this disruption and extend our sincerest apologies to all affected customers.
Aug 11, 10:05 UTC
Update -
A fix has been implemented, and new Cloud Server deployments are now proceeding without errors. We are currently cleaning up Cloud Servers that were left in an error state during the incident.
Aug 11, 09:48 UTC
Update -
We have identified the cause of the issue affecting Cloud Server Deployments and are actively working on a fix.
The issue may impact new Cloud Server Deployments. Please refrain from attempting management operations, including Start, Restart, Shut down, and Force Shutdown, to avoid unexpected complications while we work to bring all affected services back online as swiftly as possible.
We apologize for the inconvenience and will provide further updates as more information becomes available.
If you have any questions or concerns regarding your services, please reach out to our support team via live chat at or via email: support@upcloud.com
Aug 11, 09:23 UTC
Identified -
The issue has been identified, and we are working on fixing it. It affects all new deployments in all zones.
Aug 11, 09:12 UTC
Completed -
The network maintenance for US-CHI1 was successfully completed during yesterday's maintenance window. No further maintenance or service impact will take place today.
Aug 11, 05:23 UTC
Scheduled -
We will be performing a second scheduled network maintenance in our Chicago data center on August 11, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Jul 1, 13:28 UTC
Completed -
The scheduled maintenance has been completed.
Aug 10, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 06:00 UTC
Scheduled -
We will be performing scheduled network maintenance in our Chicago data center on August 10, 2026, between 06:00 and 11:00 UTC (02:00 - 07:00 EDT).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Jul 1, 13:26 UTC
Completed -
The scheduled maintenance has been completed.
Aug 6, 23:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 20:00 UTC
Scheduled -
During this maintenance, we do not expect any major downtime; however, short blips in Object Storage operations are to be expected.
During this time, users may experience the following: HUB Dashboard: Timeouts when attempting to load the object viewer. Instance Connections: Periodic 503 Service Unavailable errors when connecting directly to an instance.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Jul 29, 07:04 UTC
Completed -
The scheduled maintenance has been completed.
Aug 6, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 06:00 UTC
Scheduled -
We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.
Service Impact: dev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.
prod-md-ha (High-Availability) plans: No impact. High-availability clusters will remain fully operational throughout the maintenance window with zero downtime.
prod-md clusters can upgrade to High-Availability (prod-md-ha) at no additional cost.
If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com.
Jul 28, 05:59 UTC
Completed -
The scheduled maintenance has been completed.
Aug 5, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 06:00 UTC
Scheduled -
We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.
Service Impact: dev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.
prod-md-ha (High-Availability) plans: No impact. High-availability clusters will remain fully operational throughout the maintenance window with zero downtime.
prod-md clusters can upgrade to High-Availability (prod-md-ha) at no additional cost.
If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com.
Jul 28, 05:58 UTC
Completed -
The scheduled maintenance has been completed.
Aug 4, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:00 UTC
Scheduled -
We will be performing scheduled network maintenance in our New York data center on August 4, 2026, between 06:00 and 10:00 UTC (02:00 - 06:00 EDT).
During this maintenance, you may experience brief periods of increased latency or slow network connectivity lasting for several minutes. No prolonged downtime or other service disruptions are expected. Your cloud servers will remain online.
If you have any questions or concerns regarding this window, please reach out to our support team via live chat in the UpCloud Control Panel or by emailing us at support@upcloud.com.
Jun 23, 12:51 UTC
Completed -
The scheduled maintenance has been completed.
Aug 4, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:01 UTC
Scheduled -
We will be performing scheduled maintenance on our UpCloud Managed Kubernetes Service (UKS) infrastructure to improve stability and performance across the affected zones.
Service Impact: dev-md and prod-md plans: Clusters on these plans will experience brief periods of downtime while updates are applied.
prod-md-ha (High-Availability) plans: No impact. High-availability clusters will remain fully operational throughout the maintenance window with zero downtime.
prod-md clusters can upgrade to High-Availability (prod-md-ha) at no additional cost.
If you have any questions or concerns regarding this maintenance, please reach out to us via our 24/7 live chat or by email at support@upcloud.com.
Jul 28, 05:57 UTC
Resolved -
This incident has been resolved.
Aug 3, 20:55 UTC
Identified -
We are currently experiencing technical issues with our Live Chat system.
You can still reach our support team by emailing support@upcloud.com. We apologise for the inconvenience and we will provide an update as soon as live chat is restored.
Aug 3, 15:29 UTC