All Systems Operational
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UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Virtualization Hosts Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: Object Storage Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: Managed NAT Gateways Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: Other Operational
DE-FRA1 - Germany Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Virtualization Hosts Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: Object Storage Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: Managed NAT Gateways Operational
DE-FRA1: Managed Kubernetes Operational
DE-FRA1: Other Operational
ES-MAD1 - Spain Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Virtualization Hosts Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: Object Storage Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: Managed NAT Gateways Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: Other Operational
FI-HEL1 - Finland Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Virtualization Hosts Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: Managed NAT Gateways Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: Other Operational
FI-HEL2 - Finland Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Virtualization Hosts Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: Object Storage Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: Managed NAT Gateways Operational
FI-HEL2: Managed Kubernetes Operational
FI-HEL2: Object Storage 2.0 Operational
FI-HEL2: Other Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Virtualization Hosts Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: Object Storage Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: Managed NAT Gateways Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: Other Operational
PL-WAW1 - Poland Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Virtualization Hosts Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: Object Storage Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: Managed NAT Gateways Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: Other Operational
SG-SIN1 - Singapore Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Virtualization Hosts Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: Object Storage Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: Managed NAT Gateways Operational
SG-SIN1: Managed Kubernetes Operational
SG-SIN1: Object Storage 2.0 Operational
SG-SIN1: Other Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Network Connections Operational
UK-LON1: Virtualization Hosts Operational
UK-LON1: Storage Backends ? Operational
UK-LON1: Object Storage Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: Managed NAT Gateways Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: Other Operational
US-CHI1 - USA Operational
US-CHI1: Network Connections Operational
US-CHI1: Virtualization Hosts Operational
US-CHI1: Storage Backends Operational
US-CHI1: Object Storage Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: Managed NAT Gateways Operational
US-CHI1: Managed Kubernetes Operational
US-CHI1: Other Operational
US-NYC1 - USA Operational
US-NYC1: Network Connections Operational
US-NYC1: Virtualization Hosts Operational
US-NYC1: Storage Backends Operational
US-NYC1: Object Storage Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: Managed NAT Gateways Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: Other Operational
US-SJO1 - USA Operational
US-SJO1: Network Connections Operational
US-SJO1: Virtualization Hosts Operational
US-SJO1: Storage Backends Operational
US-SJO1: Object Storage Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: Managed NAT Gateways Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: Other Operational
SE-STO1 - Sweden Operational
SE-STO1 - Sweden Operational
SE-STO1: Network Connections Operational
SE-STO1: Virtualization Hosts Operational
SE-STO1: Storage Backends Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: Managed NAT Gateways Operational
SE-STO1: Managed Kubernetes Operational
SE-STO1: Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
DNS Maintenance Aug 19, 2024 04:00 - Aug 20, 2024 04:00 UTC
Dear users,

We will be performing DNS maintenance across all regions between 19th of Aug 2024 at 04:00 UTC to 20th of Aug 2024 04:00 UTC.

We do not expect any impact to customer's Managed Services domain resolution due to this maintenance. If an unexpected issue arises, affected Managed Services such as our Load Balancer and Object Storage 2.0 may experience issues related to service deployment and domain resolution (i.e. upcloudlb.com and upcloudobjects.com)

Our support team is available via chat or email for any questions regarding this maintenance.

Posted on Jun 11, 2024 - 06:28 UTC
Past Incidents
Jun 20, 2024

No incidents reported today.

Jun 19, 2024
Completed - The scheduled maintenance has been completed.
Jun 19, 00:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 18:00 UTC
Scheduled - Dear users,

We will be performing scheduled maintenance on the Managed Object Storage in the europe-1 region. This maintenance will take place on June 18th, 2024, from 18:00 UTC to 03:00 UTC (20:00 EET to 04:00 EET).

During the maintenance window, IAM API requests performed via the public and private load balancers may fail for most of the duration. However, IAM operations performed through the UpCloud API and Control Panel will continue to function normally.

Please note that this maintenance will not affect instances of our older Object Storage EOL product or Managed Object Storage instances in other regions.

If you have any questions or concerns, please do not hesitate to contact UpCloud Support via chat or email (support@upcloud.com).

Jun 14, 09:49 UTC
Jun 18, 2024
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Resolved - This incident has now been resolved.
Jun 13, 13:48 UTC
Monitoring - The issue has been identified, a fix has been implemented and we are currently monitoring.
Jun 13, 13:08 UTC
Investigating - We are investigating a general issue that has caused some VMs, Load Balancers, Gateways, and Databases to have problems, within the FI-HEL2 data centre. The affected services may experience slow connections, become unreachable or go into error state.
We are working to resolve the situation as soon as possible.

Jun 13, 11:04 UTC
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 06:33 UTC
Verifying - Maintenance have stopped, no changes was made to the DNS, the maintenance will be rescheduled.

Please watch this space for further updates.

Jun 10, 05:19 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 04:00 UTC
Update - Dear users,

We wanted to kindly inform you that we will need to adjust the maintenance window originally scheduled for tomorrow, 28th of May, to 10th of June. The maintenance window will also be longer than originally planned, begining at 04:00 UTC and end at 04:00 UTC the following day. Please note that while new deployments may be affected, existing ones will continue to function smoothly during this time.

We apologize for any inconvenience this may cause and we appreciate your understanding. If you have any further questions or concerns, please do not hesitate to reach out to us via chat or email (support@upcloud.com).

May 27, 09:28 UTC
Scheduled - Dear users,

We will be performing DNS maintenance across all regions on 28th of May 2024 at 07:00 - 12:00 UTC.

We do not expect any impact to customer's Managed Services domain resolution due to this maintenance. If an unexpected issue arises, affected Managed Services such as our Load Balancer and Object Storage 2.0 may experience issues related to service deployment and domain resolution (i.e. upcloudlb.com, upcloudobjects.com)

If you have any questions related to this maintenance, please contact UpCloud Support via live chat or email (support@upcloud.com).

May 20, 10:49 UTC
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.