All Systems Operational

General Operational
UpCloud Control Panel Operational
API Operational
UpCloud Website Operational
AU-SYD1 - Australia Operational
AU-SYD1: Cloud Servers Operational
AU-SYD1: Cloud Server Hosts Operational
AU-SYD1: Network Connections Operational
AU-SYD1: Storage Backends Operational
AU-SYD1: Object Storage Operational
AU-SYD1: Managed Databases Operational
AU-SYD1: Managed Load Balancer Operational
AU-SYD1: NAT Gateways Operational
AU-SYD1: Managed Kubernetes Operational
AU-SYD1: VPN Gateways Operational
AU-SYD1: Other Operational
DE-FRA1: Germany Operational
DE-FRA1: Cloud Servers Operational
DE-FRA1: Cloud Server Hosts Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Storage Backends Operational
DE-FRA1: Object Storage Operational
DE-FRA1: Managed Databases Operational
DE-FRA1: Managed Load Balancer Operational
DE-FRA1: NAT Gateways Operational
DE-FRA1: Managed Kubernetes Operational
DE-FRA1: VPN Gateway Operational
EUROPE-2: Managed Object Storage Operational
DE-FRA1: Other Operational
ES-MAD1 - Spain Operational
ES-MAD1: Cloud Servers Operational
ES-MAD1: Cloud Server Hosts Operational
ES-MAD1: Network Connections Operational
ES-MAD1: Storage Backends Operational
ES-MAD1: Object Storage Operational
ES-MAD1: Managed Databases Operational
ES-MAD1: Managed Load Balancer Operational
ES-MAD1: NAT Gateways Operational
ES-MAD1: Managed Kubernetes Operational
ES-MAD1: VPN Gateways Operational
ES-MAD1: Other Operational
FI-HEL1 - Finland Operational
FI-HEL1: Cloud Servers Operational
FI-HEL1: Cloud Server Hosts Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Storage Backends Operational
FI-HEL1: Managed Databases Operational
FI-HEL1: Managed Load Balancer Operational
FI-HEL1: NAT Gateways Operational
FI-HEL1: Managed Kubernetes Operational
FI-HEL1: VPN Gateway Operational
FI-HEL1: Other Operational
FI-HEL2 - Finland Operational
FI-HEL2: Cloud Servers Operational
FI-HEL2: Cloud Server Hosts Operational
FI-HEL2: Network Connections Operational
FI-HEL2: Storage Backends Operational
FI-HEL2: Object Storage Operational
FI-HEL2: Managed Databases Operational
FI-HEL2: Managed Load Balancer Operational
FI-HEL2: NAT Gateways Operational
FI-HEL2: Managed Kubernetes Operational
FI-HEL2: VPN Gateway Operational
EUROPE-1: Managed Object Storage Operational
FI-HEL2: Other Operational
FI-HEL2: Cloud Servers - GPU Operational
NL-AMS1 - Netherlands Operational
NL-AMS1: Cloud Servers Operational
NL-AMS1: Cloud Server Hosts Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Storage Backends Operational
NL-AMS1: Object Storage Operational
NL-AMS1: Managed Databases Operational
NL-AMS1: Managed Load Balancer Operational
NL-AMS1: NAT Gateways Operational
NL-AMS1: Managed Kubernetes Operational
NL-AMS1: VPN Gateway Operational
NL-AMS1: Other Operational
PL-WAW1 - Poland Operational
PL-WAW1: Cloud Servers Operational
PL-WAW1: Cloud Server Hosts Operational
PL-WAW1: Network Connections Operational
PL-WAW1: Storage Backends Operational
PL-WAW1: Object Storage Operational
PL-WAW1: Managed Databases Operational
PL-WAW1: Managed Load Balancer Operational
PL-WAW1: NAT Gateways Operational
PL-WAW1: Managed Kubernetes Operational
PL-WAW1: VPN Gateway Operational
PL-WAW1: Other Operational
SE-STO1 - Sweden Operational
SE-STO1: Cloud Servers Operational
SE-STO1: Cloud Server Hosts Operational
SE-STO1: Network Connections Operational
SE-STO1: Storage Backends Operational
SE-STO1: Managed Databases Operational
SE-STO1: Managed Load Balancer Operational
SE-STO1: NAT Gateways Operational
SE-STO1: Managed Kubernetes Operational
SE-STO1: VPN Gateway Operational
SE-STO1: Other Operational
EUROPE-3: Managed Object Storage Operational
SG-SIN1 - Singapore Operational
SG-SIN1: Cloud Servers Operational
SG-SIN1: Cloud Server Hosts Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Storage Backends Operational
SG-SIN1: Object Storage Operational
SG-SIN1: Managed Databases Operational
SG-SIN1: Managed Load Balancer Operational
SG-SIN1: NAT Gateways Operational
SG-SIN1: Managed Kubernetes Operational
SG-SIN1: VPN Gateway Operational
APAC-1: Managed Object Storage Operational
SG-SIN1: Other Operational
UK-LON1 - United Kingdom Operational
UK-LON1: Cloud Servers Operational
UK-LON1: Cloud Server Hosts Operational
UK-LON1: Network Connections Operational
UK-LON1: Storage Backends ? Operational
UK-LON1: Object Storage Operational
UK-LON1: Managed Databases Operational
UK-LON1: Managed Load Balancer Operational
UK-LON1: NAT Gateways Operational
UK-LON1: Managed Kubernetes Operational
UK-LON1: VPN Gateway Operational
UK-LON1: Other Operational
US-CHI1 - USA Operational
US:CHI1: Cloud Servers Operational
US-CHI1: Cloud Server Hosts Operational
US-CHI1: Network Connections Operational
US-CHI1: Storage Backends Operational
US-CHI1: Object Storage Operational
US-CHI1: Managed Databases Operational
US-CHI1: Managed Load Balancer Operational
US-CHI1: NAT Gateways Operational
US-CHI1: Managed Kubernetes Operational
US-CHI1: VPN Gateway Operational
US-1: Managed Object Storage Operational
US-CHI1: Other Operational
US-NYC1 - USA Operational
US-NYC1: Cloud Servers Operational
US-NYC1: Cloud Server Hosts Operational
US-NYC1: Network Connections Operational
US-NYC1: Storage Backends Operational
US-NYC1: Object Storage Operational
US-NYC1: Managed Databases Operational
US-NYC1: Managed Load Balancer Operational
US-NYC1: NAT Gateways Operational
US-NYC1: Managed Kubernetes Operational
US-NYC1: VPN Gateway Operational
US-NYC1: Other Operational
US-SJO1 - USA Operational
US-SJO1: Cloud Servers Operational
US-SJO1: Cloud Server Hosts Operational
US-SJO1: Network Connections Operational
US-SJO1: Storage Backends Operational
US-SJO1: Object Storage Operational
US-SJO1: Managed Databases Operational
US-SJO1: Managed Load Balancer Operational
US-SJO1: NAT Gateways Operational
US-SJO1: Managed Kubernetes Operational
US-SJO1: VPN Gateway Operational
US-SJO1: Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

[ES-MAD1, FI-HEL1] Network maintenance Nov 11, 2025 21:00-23:00 UTC

Update - We have had to reschedule the maintenance date. This network maintenance will now take place on the 11th of November from 21:00 to 23:00 (UTC).
Oct 15, 2025 - 10:53 UTC
Scheduled - We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in ES-MAD1 and FI-HEL1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 4th of November from 21:00 to 23:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.

Oct 13, 2025 - 11:02 UTC

[NL-AMS1, UK-LON1] Network maintenance Nov 12, 2025 21:00-23:00 UTC

Update - We have had to reschedule the maintenance date. This network maintenance will now take place on the 12th of November from 21:00 to 23:00 (UTC).
Oct 15, 2025 - 10:55 UTC
Scheduled - We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in NL-AMS1 and UK-LON1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 5th of November from 21:00 to 23:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.

Oct 13, 2025 - 11:02 UTC

[Europe-1] Object Storage Maintenance Nov 18, 2025 14:00-20:00 UTC

We will be performing an Object Storage maintenance in our Europe-1 region on 18th November, 2025 between 14:00 - 20:00 UTC.

During this maintenance, short blips to Object Storage data traffic are to be expected. Object Storage service management actions (such as creations and modifications) might face some latency, but will eventually be processed.

The maintenance window will only affect instances under the Europe-1 region.

If you have any questions or concerns regarding this maintenance, please reach out to us via Live Chat on the Control Panel or email (support@upcloud.com).

Posted on Nov 18, 2025 - 14:00 UTC
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
Completed - The scheduled maintenance has been completed.
Nov 6, 22:46 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 6, 21:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 21:00 UTC
Scheduled - We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in DE-FRA1 and PL-WAW1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 6th of November from 21:00 to 23:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.

Oct 13, 11:02 UTC
Completed - The scheduled maintenance has been completed.
Nov 6, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 20:30 UTC
Scheduled - We will be performing an Object Storage maintenance in our Europe-3 region on 5th November, 2025 between 20:30 - 2:30 UTC (6th November)

During this maintenance, short blips to Object Storage data traffic are to be expected. Object Storage service management actions (such as creations and modifications) might face some latency, but will eventually be processed.

The maintenance window will only affect instances under the Europe-3 region.

If you have any questions or concerns regarding this maintenance, please reach out to us via Live Chat on the Control Panel or email (support@upcloud.com).

Oct 29, 13:00 UTC
Nov 5, 2025
Completed - The scheduled maintenance has been completed.
Nov 5, 06:35 UTC
Update - While we are very close to completing the planned maintenance work, the process is taking slightly longer than initially estimated. To ensure the stability and quality of the service, we have decided to extend the maintenance window by approximately 1 hour. Customers may experience intermittent connectivity or brief periods of unavailability for cloud servers during this extended period.

We sincerely apologize for this unexpected delay and appreciate your continued patience. We are working diligently to finalize the remaining steps and restore full service as quickly as possible.

Nov 5, 04:48 UTC
In progress - Due to unforeseen circumstances we're having more than expected downtime for some cloud servers. Customers may experience connection issues and interruptions to server management during this time.
Nov 4, 21:32 UTC
Scheduled - We will be performing network maintenance to improve our data center network in FI-HEL1. The maintenance window will commence on November 4, 2025, at 7:00 PM UTC and will be completed by November 5, 2025, at 5:00 AM UTC.

For the duration of the main maintenance period, customers might experience brief interruptions to network connections and service management in the Helsinki #1 data center. There could be one or more short breaks to public and private networks (SDN private networks and Utility network) in both public cloud and private cloud environments. While no larger disruptions are anticipated, network connectivity issues may occur due to the nature of the maintenance work.

If you have any questions or concerns regarding this maintenance, please reach out to us via 24/7 live chat on the Control Panel or by email (support@upcloud.com).

Nov 4, 19:00 UTC
Nov 4, 2025
Nov 3, 2025
Resolved - The incident with our API has been resolved. If you are still having issues please reach out to our support via live chat or at support@upcloud.com. We apologize for the issues caused by this incident and appreciate your understanding.
Nov 3, 20:29 UTC
Monitoring - We have fixed the issue with the API affecting server configurations and deployments, and continue to monitor the situation.
If you are still encountering some issues with your server, please contact our support at support@upcloud.com.
We apologise for the incident.

Nov 3, 20:06 UTC
Identified - The issue with our API has been identified and we are currently working on deploying a fix.
Nov 3, 19:38 UTC
Investigating - We are currently experiencing issues with our API and this is affecting server related actions globally and UpCloud Control panel. We are investigating the issue further and will report back as soon as possible.
Nov 3, 19:17 UTC
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Completed - The scheduled maintenance has been completed.
Oct 30, 09:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 30, 07:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 07:00 UTC
Scheduled - We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in US-SJO1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 30th of October from 07:00 to 09:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.

Oct 13, 10:52 UTC
Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 10:51 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 29, 10:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 10:00 UTC
Scheduled - We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in US-CHI1 and AU-SYD1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 29th of October from 10:00 to 12:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.

Oct 13, 10:52 UTC
Oct 28, 2025
Completed - The scheduled maintenance has been completed.
Oct 28, 10:31 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 28, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 09:00 UTC
Scheduled - We will be performing small, but important SDN private network and utility network related software update to our physical compute nodes in US-NYC1 and SG-SIN1, including any private cloud nodes located in these physical zones. The maintenance will take place on the 28th of October from 09:00 to 11:00 (UTC).

The reason behind the update is to improve the resilience of our network infrastructure. While we will strive for minimal disruption, users may experience brief connectivity issues with their SDN private network and utility network, up to 5 minutes per Cloud Server. Unforeseen circumstances may result in extended interruptions, however, we will endeavour to keep any such impact to a minimum. Public network connectivity is not expected to be affected by this maintenance window.

If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). We will provide updates to this notification should any changes occur.

Oct 13, 10:52 UTC
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.