We will be performing network maintenance in the New York data center between the 13th April 2026, 06:00 - 11:00UTC (02:00 - 06:00 EDT). The maintenance might cause network connectivity to be slow for several minutes, but no other disruptions are expected.
If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com). Posted on
Mar 27, 2026 - 09:45 UTC
Completed -
The scheduled maintenance has been completed.
Mar 25, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 15:00 UTC
Scheduled -
We will be performing an Object Storage maintenance in our Europe-1 region on 25th March, 2026 between 15:00 - 20:00 UTC.
During this maintenance, we do not expect any major downtime; however, short blips in Object Storage operations are to be expected.
If you have any questions or concerns regarding this maintenance, please reach out to us via Live Chat on the Control Panel or email (support@upcloud.com).
Mar 19, 11:46 UTC
Completed -
The scheduled maintenance has been completed.
Mar 19, 08:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:00 UTC
Scheduled -
We will be performing a storage network maintenance to update the topology between the nodes and storage backends in US-NYC1. The maintenance will take place on the 19th of March 2026 between 04.00 UTC - 09.00 UTC
During the maintenance our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.
If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).
Feb 27, 09:34 UTC
Completed -
The scheduled maintenance has been completed.
Mar 18, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 04:00 UTC
Scheduled -
We will be performing a storage network maintenance to update the topology between the nodes and storage backends in US-NYC1. The maintenance will take place on the 18th of March 2026 between 04.00 UTC - 09.00 UTC
During the maintenance our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.
If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).
Feb 27, 09:33 UTC
Resolved -
We have been monitoring the situation closely over the 12 hours and can confirm that all affected services have now been fully restored.
The Issue impacted some of our Managed Load Balancer instances within the FI-HEL1 Data Centre, which subsequently impacted some Managed Kubernetes clusters in that region.
We sincerely apologise for this incident and we continue our internal investigation.
Monitoring -
We have restored all affected cloud servers to normal operating status and continue to monitor the situation.
If your server is still not fully functional, please contact our support at support@upcloud.com or reach out to us via live chat at hub.upcloud.com
We apologise for the incident.
Mar 17, 01:38 UTC
Update -
We are continuing to work on this issue to ensure all services are fully restored to normal operation. Normal operational status has been restored across the majority of our cloud infrastructure and managed services.
Mar 17, 00:36 UTC
Update -
We are continuing to work on this issue to ensure all services are fully restored to normal operation.
Mar 16, 23:37 UTC
Update -
We are continuing to work on this issue to ensure all services are fully restored to normal operation.
Mar 16, 22:36 UTC
Update -
We are continuing to work on this issue to ensure all services are fully restored to normal operation. The earlier fix is still finishing propagating to all managed resources.
Mar 16, 21:34 UTC
Update -
Our team is working to ensure all services are fully restored and operating normally. We have deployed a fix for the issue affecting the managed resources. It may take a short time for these changes to take effect across all resources.
If you have any questions or concerns regarding your services, please reach out to our support team via live chat at hub.upcloud.com or via email: support@upcloud.com
Mar 16, 20:33 UTC
Identified -
We have identified a compute node issue affecting some Cloud Servers, Managed Load Balancers and Managed Kubernetes services in our FI-HEL1 data center.
You may experience unresponsive servers, delays or failures in provisioning new resources, or errors when managing existing clusters and load balancers in this zone. We are working to bring all affected services back online and resolve the situation as soon as possible.
If you have any questions or concerns regarding your services, please reach out to our support team via live chat or at support@upcloud.com.
Mar 16, 19:28 UTC
Completed -
The scheduled maintenance has been completed.
Mar 17, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 07:00 UTC
Scheduled -
We will be performing network maintenance in the New York data center between the 17th of March 2026, 07:00 - 11:00UTC (02:00 - 06:00 EST). The maintenance might cause network connectivity to be slow for several minutes, but no other disruptions are expected.
Feb 26, 09:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 17, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 04:00 UTC
Scheduled -
We will be performing a storage network maintenance to update the topology between the nodes and storage backends in US-NYC1. The maintenance will take place on the 17th of March 2026 between 04.00 UTC - 09.00 UTC
During the maintenance our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.
If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).
Feb 27, 09:31 UTC
Resolved -
This incident has been resolved.
Mar 16, 15:06 UTC
Monitoring -
We thank you for your continued patience throughout this process and apologize for any impact.
The incident is now resolved, and all affected services should be operational. For any further issues, please contact our Support team via live chat or email at support@upcloud.com
We are compiling a detailed post-mortem to outline the sequence of events, the steps taken to rectify the situation, and the measures we are implementing to prevent such occurrences in the future.
We understand the gravity of this disruption and extend our sincerest apologies to all affected customers.
Mar 16, 14:32 UTC
Investigating -
We are currently investigating an issue affecting Managed Object Storage in our APAC-1 location, specifically returning 503 errors during operations sporadically.
We apologise for the inconvenience and will provide further updates as more information becomes available.
Mar 16, 12:02 UTC