[DE-FRA1]: Storage backend issue

Incident Report for UpCloud

Resolved

This incident has been resolved.

Posted Oct 21, 2017 - 13:52 UTC

Monitoring

We have restored normal storage operation to all affected cloud servers and continue to monitor the situation.
If you are still unable to connect to your server, please contact our support at support@upcloud.com.
We apologise any inconvenience caused during this incident.

Posted Oct 21, 2017 - 11:49 UTC

Identified

We have identified an issue with one of the storage servers in our Frankfurt data centre. The affected storage disks may have entered a read-only state or caused the cloud server to become unresponsive.
We are working to restore the services and resolve the situation as soon as possible.

Posted Oct 21, 2017 - 10:45 UTC