FI-HEL1: Degraded storage backend performance

Incident Report for UpCloud

Resolved

All affected customer servers have been restored to operational status. If you feel your cloud server is still affected, do not hesitate to reach out to our Support. We sincerely apologise for the incident.

Posted Aug 22, 2016 - 13:39 UTC

Update

The situation is under control and about a dozen customer cloud servers are affected. We are working to restore operational status for the affected and remaining customer cloud servers.

Posted Aug 22, 2016 - 12:52 UTC

Identified

We have identified degraded performance on one storage backend in Helsinki. We are investigating the cause further.

Posted Aug 22, 2016 - 11:50 UTC