[DE-FRA1]: Compute node issue

Incident Report for UpCloud

Resolved

This incident has been resolved.

Posted Aug 04, 2017 - 12:27 UTC

Monitoring

All affected customer servers have been brought back online. Please contact our Support if you are still unable to connect to your server. We do apologise for the inconvenience caused.

Posted Aug 04, 2017 - 11:59 UTC

Identified

We have identified the issue and are in progress of restarting the affected customer servers on other compute nodes.

Posted Aug 04, 2017 - 11:34 UTC

Investigating

We are investigating a single compute node issue that is affecting some customer servers in our Frankfurt data centre.

Posted Aug 04, 2017 - 11:23 UTC