DE-FRA1: Storage backend issue

Incident Report for UpCloud

Resolved

This incident has been resolved.

Posted May 15, 2017 - 18:53 UTC

Monitoring

We continue to monitor the incident. If your server has entered a read-only mode - please shut it down and restart it. If any other issues continue to affect you, please reach out to our support for more help.

We do apologise for the incident.

Posted May 15, 2017 - 16:03 UTC

Update

We are still working on resolving this issue fully. We have been able to resolve the situation for most of the affected servers but there are still few that are still affected. If your server is still not fully functional please in contact with our support at support@upcloud.com.

Posted May 15, 2017 - 14:59 UTC

Identified

We have identified an issue with one of our storage backend in Frankfurt that is affecting some customer cloud servers. We are working on the issue.

Posted May 15, 2017 - 14:36 UTC