[DE-FRA1]: Networking issue

Incident Report for UpCloud

Resolved

This incident has been resolved.

Posted Apr 10, 2018 - 07:13 UTC

Monitoring

We have restored normal network connectivity to all affected cloud servers and continue to monitor the situation.
If you are still unable to connect to your server, please contact our support at support@upcloud.com.
We apologise for the incident.

Posted Apr 10, 2018 - 06:47 UTC

Identified

We have identified an issue with network connectivity in our Frankfurt data centre due to our transit provider issues. The affected cloud servers may experience connectivity issues to some destinations.
We are working to restore connectivity and resolve the situation as soon as possible.

Posted Apr 10, 2018 - 04:54 UTC