Update - The migrations of cloud servers has been progressing without any incidents, with approximately 75% of all cloud servers migrated thus far. We expect the migration to continue successfully, as planned and according to schedule. Should you have any questions or a need of assistance, please don't hesitate contacting our 24/7 support staff: https://www.upcloud.com/company/contactus/
Aug 10, 09:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 21:01 UTC
Scheduled - We will shortly begin a significant infrastructural update, which includes launching a new datacenter in London, UK, starting tomorrow evening: 2017-08-03 at 21:00 UTC.

This new datacenter is much better equipped to facilitate our accelerated growth, and our increasingly high demands for performance and reliability. It will completely replace our current London DC and inherit its designation as UK-LON1. We will therefore migrate all cloud servers in our current London DC to this new location.

To make this migration seamless for our users, we have developed technology that allows migrations over long distances without affecting a cloud server's operational status. We only anticipate a brief (5-60 sec) network interruption during the actual migration but as an extra precaution, we will only schedule migrations during non-business hours.

As the schedule is rolling, we cannot estimate when a specific cloud server will be migrated or when the migration is entirely completed. We will update this status page whenever we have any news to share.

Please feel free to contact our 24/7 support staff should you have any questions or need of assistance: https://www.upcloud.com/company/contactus/
UpCloud Control Panel Operational
API Operational
DE-FRA1: Network Connections Operational
DE-FRA1: Virtualization Hosts Operational
DE-FRA1: Storage Backends Operational
FI-HEL1: Network Connections Operational
FI-HEL1: Virtualization Hosts Operational
FI-HEL1: Storage Backends Operational
NL-AMS1: Network Connections Operational
NL-AMS1: Virtualization Hosts Operational
NL-AMS1: Storage Backends Operational
SG-SIN1: Network Connections Operational
SG-SIN1: Virtualization Hosts Operational
SG-SIN1: Storage Backends Operational
UK-LON1: Network Connections Operational
UK-LON1: Virtualization Hosts Operational
UK-LON1: Storage Backends Operational
US-CHI1: Network Connections Operational
US-CHI1: Virtualization Hosts Operational
US-CHI1: Storage Backends Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 22, 2017

No incidents reported today.

Aug 21, 2017

No incidents reported.

Aug 20, 2017

No incidents reported.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017
Resolved - This incident has been resolved.
Aug 13, 03:19 UTC
Monitoring - We have identified and fixed a networking issue in our London data centre. For a duration, customer cloud servers were unresponsive. The issue was to do with a crashed network router that caused issues to the connectivity overall. We continue to monitor the situation closely. We do apologise for the inconvenience caused.
Aug 13, 01:27 UTC
Aug 12, 2017
Resolved - This incident has been resolved.
Aug 12, 18:47 UTC
Monitoring - We have resolved the situation and all affected customer cloud servers are operational again. We had two separate issues that occurred at the same time. There was a physical ethernet switch that malfunctioned and at the same we had a storage backend cause issues which further reflected issues in our Infiniband fabric. Both issues have now been fixed and we continue to monitor the situation closely.
Aug 12, 18:10 UTC
Identified - We are investigating issues with a single storage backend at our London Data Center.
Aug 12, 17:29 UTC
Aug 11, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.