[FI-HEL1]: Backup availability issue

Incident Report for UpCloud

Resolved

This incident has been resolved.
Posted Oct 07, 2025 - 11:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2025 - 09:03 UTC

Identified

We have identified an issue with our Backups nodes in our FI-HEL1 data centre. This issue may cause the Backups to be unavailable at this moment. We are working to restore the services and resolve the situation as soon as possible.

Please note that all data is still intact.

If you experience any issues, please contact our Support team via Live Chat or email support@upcloud.com

We sincerely apologise for any inconvenience this may have caused and appreciate your kind patience and understanding.
Posted Oct 07, 2025 - 07:16 UTC
This incident affected: FI-HEL1 - Finland (FI-HEL1: Storage Backends).
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