[FI-HEL2]: File Storage Issues

Incident Report for UpCloud

Resolved

This incident has been resolved.

Posted Sep 28, 2026 - 16:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2026 - 15:34 UTC

Investigating

We are investigating a File Storage service backend issue that is affecting some File Storage services in our FI-HEL2 data center.

We noticed some unwanted failovers for some File Storage NFS services and as a safety measure we are performing some more failovers to resolve and isolate the remaining issues and return the backend to its normal state.

During these additional failovers for some of FI-HEL2 the File Storage NFS services can happen.

We are sorry for the inconvenience.

Posted Sep 28, 2026 - 14:01 UTC

This incident affected: FI-HEL2 - Finland (FI-HEL2: File Storages).