US-CHI1: Storage backend issue
Incident Report for UpCloud
Resolved
This incident has been resolved.
Posted 28 days ago. Jul 22, 2019 - 13:42 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted 28 days ago. Jul 22, 2019 - 12:01 UTC
Update
We continue working to restore the affected servers back online. If your server is experiencing storage issues (e.g. readonly device) please perform a full shutdown and restart via our Control Panel. If you are unable to restart the server please contact our support.
Posted 28 days ago. Jul 22, 2019 - 11:31 UTC
Identified
We have identified an issue with one of the storage servers in our Chicago data centre. The affected storage disks may have entered a read-only state or caused the cloud server to become unresponsive.
We are working to restore the services and resolve the situation as soon as possible.
Posted 28 days ago. Jul 22, 2019 - 10:07 UTC
This incident affected: US-CHI1: Storage Backends.