[FI-HEL1]: Compute node issue

Incident Report for UpCloud

Resolved

This incident has been resolved.

Posted May 18, 2022 - 22:54 UTC

Monitoring

We have restored all the affected systems and are closely monitoring the situation.

Posted May 18, 2022 - 21:59 UTC

Update

Affected customer servers have been brought back online. However, we have identified another issue with our API and control panel.

Posted May 18, 2022 - 21:06 UTC

Identified

We have identified an issue with one of the compute nodes in our Helsinki 1 data centre. The problem may cause affected cloud servers to become slow or unresponsive.
We are working to bring all affected servers back online and resolve the situation as soon as possible.

Posted May 18, 2022 - 20:26 UTC

This incident affected: FI-HEL1 - Finland (FI-HEL1: Virtualization Hosts).