Connectivity has now been restored to all affected servers. Initial investigation suggests a software fault in core routers. We have implemented a fix and continue to add safeguards against any subsequent issues.
Posted Mar 23, 2020 - 20:22 UTC
The issue has been identified and a fix is being implemented.
Posted Mar 23, 2020 - 20:18 UTC
We are investigating a networking issue that is affecting some cloud servers in our Frankfurt data centre.
Posted Mar 23, 2020 - 19:58 UTC
This incident affected: DE-FRA1 (DE-FRA1: Network Connections).