A fix has been implemented and we are monitoring the results.
We’ve restarted a small number of individual servers and are making strides towards fully restoring storage redundancy. You might notice some additional, temporary slowdowns during this period. We also recognize that there could be a slight impact on server and storage maintenance operations.
We greatly appreciate your patience and understanding as we work to bring everything back to optimal conditions.
We have identified a solution to this issue and are currently working to restore the affected servers. This process may take some time.
Posted Aug 31, 2023 - 09:06 UTC
Identified
We have identified an issue with management operations, which will impact the functionality of startup, shutdown, and restart operations, rendering them currently non-functional.
We are actively working to resolve this issue as swiftly as possible. We regret any inconvenience this might be causing and thank you for your patience as we work to address this situation.
Posted Aug 31, 2023 - 00:08 UTC
Update
We have identified an issue with management operations. This issue is impacting the functionality of startup, shutdown, and restart operations, rendering them currently non-functional.
We are actively working to resolve it as swiftly as possible. We regret any inconvenience this might be causing and thank you for your patience as we work to address this situation.
Posted Aug 30, 2023 - 22:34 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 30, 2023 - 21:20 UTC
Identified
We have identified an issue with network connectivity in our Singapore data centre. The affected cloud servers may experience slow connections or become unreachable.
We are working to restore connectivity and resolve the situation as soon as possible.
Posted Aug 30, 2023 - 20:26 UTC
This incident affected: SG-SIN1 - Singapore (SG-SIN1: Storage Backends).