Issue with API affecting server configurations and deployments

Incident Report for UpCloud

Resolved

The incident with our API has been resolved. If you are still having issues please reach out to our support via live chat or at support@upcloud.com. We apologize for the issues caused by this incident and appreciate your understanding.
Posted Nov 03, 2025 - 20:29 UTC

Monitoring

We have fixed the issue with the API affecting server configurations and deployments, and continue to monitor the situation.
If you are still encountering some issues with your server, please contact our support at support@upcloud.com.
We apologise for the incident.
Posted Nov 03, 2025 - 20:06 UTC

Identified

The issue with our API has been identified and we are currently working on deploying a fix.
Posted Nov 03, 2025 - 19:38 UTC

Investigating

We are currently experiencing issues with our API and this is affecting server related actions globally and UpCloud Control panel. We are investigating the issue further and will report back as soon as possible.
Posted Nov 03, 2025 - 19:17 UTC
This incident affected: UpCloud Control Panel and API.