Control Panel https://hub.upcloud.com/ login issues

Incident Report for UpCloud

Resolved

This incident has been fully resolved.

Please contact our support team via live chat or support@upcloud.com if you have any further questions regarding the incident.
Posted May 04, 2026 - 13:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 04, 2026 - 12:35 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 04, 2026 - 12:28 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 04, 2026 - 12:28 UTC

Identified

We have identified an issue causing slowness with new logins to our control panel at https://hub.upcloud.com/ And we are currently working on fully stabilising the situation.

This may also delay calls to our API, and dependent systems such as Terraform.

Please note that this issue does not affect your active cloud services.

If you experience any issues, please do not hesitate to contact our support team via email support@upcloud.com.

We apologise for the inconvenience.
Posted May 04, 2026 - 11:15 UTC
This incident affected: UpCloud Control Panel and API.