Issue with our Support Live Chat

Incident Report for UpCloud

Resolved

This issue with our Support live chat is now resolved.

Posted Nov 05, 2024 - 07:37 UTC

Monitoring

We have implemented a fix to resolve the issue with our Support Live Chat. You should now be able to reach our Support via Live Chat, web form or email (support@upcloud.com)

We are monitoring the situation closely and will post an update as soon as we confirm the issue is fully resolved.

Posted Nov 05, 2024 - 06:36 UTC

Investigating

We have identified and are currently investigating an issue with our Support Live Chat.

Unfortunately, we are unable to receive any Support tickets submitted via Live Chat, web form or email (support@upcloud.com) during this time.

We apologize for the inconvenience and will share an update as soon as we have more information.

Posted Nov 05, 2024 - 05:48 UTC

This incident affected: UpCloud Control Panel.