[FI-HEL1]: Storage backend issue

Incident Report for UpCloud

Resolved

This incident has been resolved.

Posted Oct 20, 2016 - 10:22 UTC

Identified

The storage backend experienced a hardware failure that affected customer servers for a short period. We have confirmed that redundancy algorithms have stepped in and all customer servers should be fully functional again. Please contact our customer support if this is not the case.

Posted Oct 20, 2016 - 08:14 UTC

Investigating

We are currently investigating an issue with a storage backend in Helsinki that is affecting some customer cloud servers.

Posted Oct 20, 2016 - 07:57 UTC