Issue with API affecting the control panel and server configurations and deployments

Incident Report for UpCloud

Resolved

This incident has been resolved.

Posted Mar 18, 2024 - 10:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2024 - 07:15 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 18, 2024 - 07:02 UTC

Update

Deployed servers prior to today should have no impact and continues to operate. However server actions such as shutdown or resizing will be not possible at the moment.

Posted Mar 18, 2024 - 06:39 UTC

Investigating

We are currently experiencing issues with our API and this is affecting server related actions globally, this have also affected the Control Panel.

We are investigating the issue further and will report back as soon as possible.

Posted Mar 18, 2024 - 06:37 UTC

This incident affected: UpCloud Control Panel and API.