[US-CHI1]: Storage backend issue

Incident Report for UpCloud

Resolved

This incident has been resolved. If your server continues to experience any issues please contact our Support.

Posted Aug 12, 2018 - 14:34 UTC

Monitoring

We have restored storage access on all affected cloud servers to normal operating status and continue to monitor the situation.
If your server is still not fully functional, please contact our support at support@upcloud.com.
We apologise for the incident.

Posted Aug 12, 2018 - 09:32 UTC

Identified

We have identified an issue with one of the storage servers in our Chicago data centre. The affected storage disks may have entered a read-only state or caused the cloud server to become unresponsive.
We are working to restore the services and resolve the situation as soon as possible.

Posted Aug 12, 2018 - 07:26 UTC