We have restored all affected cloud servers to normal operating status and continue to monitor the situation. If your server is still not fully functional, please contact our support at support@upcloud.com. We apologise for the incident.
Posted May 24, 2021 - 16:28 UTC
Identified
We have identified an issue with one of the compute nodes in our Frankfurt data centre. The problem may cause affected cloud servers to become slow or unresponsive. We are working to bring all affected servers back online and resolve the situation as soon as possible.
Posted May 24, 2021 - 16:06 UTC
Monitoring
We have restored all affected cloud servers to normal operating status and continue to monitor the situation.
If your server is still not fully functional, please contact our support at support@upcloud.com.
We apologise for the incident.
Posted May 24, 2021 - 15:37 UTC
Investigating
We have identified an issue with the same compute node as our earlier incident in our Frankfurt data centre. The problem may cause affected cloud servers to become slow or unresponsive. We are working to bring all affected servers back online and resolve the situation as soon as possible.
Posted May 24, 2021 - 13:13 UTC
This incident affected: DE-FRA1 - Germany (DE-FRA1: Virtualization Hosts).