UK-LON1: Networking issue

Incident Report for UpCloud

Resolved

This incident has been resolved.

Posted Aug 13, 2017 - 03:19 UTC

Monitoring

We have identified and fixed a networking issue in our London data centre. For a duration, customer cloud servers were unresponsive. The issue was to do with a crashed network router that caused issues to the connectivity overall. We continue to monitor the situation closely. We do apologise for the inconvenience caused.

Posted Aug 13, 2017 - 01:27 UTC