[FI-HEL1]: Storage backend issue

Incident Report for UpCloud

Resolved

We have brought all the remaining affected cloud servers back online. In some cases customer's interaction might be required to clear the operating system's error state. If you have any questions, please contact our support. We sincerely apologise for any inconvenience caused.

Posted Sep 18, 2020 - 16:48 UTC

Update

We are still continuing efforts to bring the remaining affected storages and virtual servers back online.

Posted Sep 18, 2020 - 11:28 UTC

Identified

We have isolated the incident and are working to return the remaining few affected storages and virtual servers back to operation.

Posted Sep 18, 2020 - 09:15 UTC

Investigating

We are investigating a storage backend issue that is affecting some cloud servers in our Helsinki 1 data centre.

Posted Sep 18, 2020 - 08:05 UTC

This incident affected: FI-HEL1 - Finland (FI-HEL1: Storage Backends).